Concierge PT - Evenings

PMMA (Presbyterian Manors of Mid-America®)•Kirkwood, MO
•Onsite

About The Position

Aberdeen Heights is seeking a Concierge to provide concierge and clerical support and deliver a high level of customer service. The Concierge is often the first representative visitors meet when entering the facility, and helps provide a positive experience for residents, their families, and visitors. The role is part-time and evening-based. PMMA describes its culture as focused on learning, growth, engagement, and quality of life for residents, within a faith-based, not-for-profit organization.

Requirements

  • Strong customer service skills, including the ability to deal tactfully with others.
  • Ability to respond to situational issues with a patient, positive tone and a solution-oriented mindset.
  • Competence with PCs and office software, including MS Word, Excel, and Outlook.

Nice To Haves

  • Previous experience in a receptionist or concierge position.

Responsibilities

  • Provide concierge and clerical support.
  • Greet visitors and answer phone calls.
  • Establish and sustain a high level of customer support on a daily basis as the first representative visitors meet upon entering the facility.
  • Respond to situational issues in a patient, positive manner and work toward solutions.

Benefits

  • Educational Assistance Scholarship Program
  • Paid Time Off
  • Health, dental, and vision insurance
  • Continuing Education Units
  • 403(b) Retirement Plan
  • Life insurance and dependent supplemental life insurance
  • Accidental Death and Dismemberment Insurance
  • Short-term and long-term disability
  • Group critical illness, accident insurance, and hospital indemnity
  • Employee Assistance Program
  • Employee discounts at various retailers
  • Employee Referral Bonus Program
  • Nursing Loan Payment Program
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