Concierge Weekends

Glenwood Place • Marshalltown, IA

5d

About The Position

Jaybird Senior Living is seeking a friendly and professional Concierge to serve as the first point of contact for residents, guests, and vendors at a senior living community. The role provides hospitality, light clerical support, and assistance with residents’ daily needs. The position is labeled “Concierge Weekends.”

Requirements

• 1–3 years of customer service experience; senior living or hospitality experience is preferred.
• Excellent communication, organizational, and interpersonal skills.
• Comfort with basic technology, including Microsoft Word, Excel, Outlook, and internet use.
• Ability to lift up to 10 lbs., walk, stand, and perform light clerical duties.
• Professional and courteous demeanor, with the ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

• Customer service experience in senior living or hospitality.

Responsibilities

• Greet and assist residents, visitors, and vendors in a welcoming and professional manner.
• Support residents with transportation, scheduling, personal shopping, and other special requests.
• Conduct community tours for prospective residents and guests.
• Assist with meal delivery, dining services, and hydration station setup.
• Manage resident mail and packages and perform administrative tasks such as faxing, mailing, and document support.
• Respond to maintenance requests, submit work orders, and assist with emergency situations as needed.
• Participate in internal and external marketing events, in-services, and staff training.
• Maintain security awareness and follow concierge desk guidelines.

Benefits

• Competitive salary and bonus opportunities.
• Health, dental, vision, disability, and life insurance.
• 401(k) with match.
• Paid time off.
• Flexible hours.
• Employee assistance program.
• On-demand pay.
• Career growth in a fast-growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed