Concierge Weekends

Glenwood Place • Marshalltown, IA

4d

About The Position

Jaybird Senior Living is seeking a friendly, professional Concierge to serve as the first point of contact for residents, guests, and vendors at its senior living community. The role provides hospitality, light clerical support, and assistance with residents’ daily needs. The Concierge also supports community tours, dining services, security awareness, maintenance requests, and community events.

Jaybird Senior Living describes its communities as offering seniors freedom to enjoy each day with the level of care and support they need. The company says it has created a culture where staff can innovate and grow while residents thrive and their families have peace of mind. The posting also states the company is committed to equal employment opportunities and prohibits discrimination and harassment based on protected characteristics.

Requirements

• 1–3 years of customer service experience.
• Excellent communication, organizational, and interpersonal skills.
• Comfort using basic technology, including Microsoft Word, Excel, Outlook, and the internet.
• Ability to lift up to 10 lbs., walk, stand, and perform light clerical duties.
• Professional and courteous demeanor, with the ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

• Customer service experience in senior living or hospitality is preferred.

Responsibilities

• Greet and assist residents, visitors, and vendors in a welcoming and professional manner.
• Assist residents with transportation, scheduling, personal shopping, and other special requests.
• Conduct community tours for prospective residents and guests.
• Assist with meal delivery, dining services, and hydration station setup.
• Manage resident mail and packages and perform administrative tasks such as faxing, mailing, and document support.
• Respond to maintenance requests, submit work orders, and assist with emergency situations as needed.
• Participate in internal and external marketing events, in-services, and staff training.
• Maintain security awareness and follow concierge desk guidelines.

Benefits

• Competitive salary and bonus opportunities.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) with employer match.
• Paid time off.
• Flexible hours.
• Employee assistance program.
• On-demand pay.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed