Concierge ~ Senior Living Community ~ PRN (On-Call) ~ Billings

MorningStar Careers • Billings, MT

20h • Onsite

About The Position

At MorningStar Senior Living, we obsess about culture and seek great hearts who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. This role involves greeting and assisting visitors, families, and residents, answering the telephone, providing information, taking messages, sorting and distributing mail, typing files, stuffing envelopes, and handling correspondence. The person in this position is responsible for carrying out assigned duties in accordance with current federal and state regulations and established company policies and procedures.

Requirements

• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Experience: at least one year preferred of front desk/reception related experience.
• Education: High school or equivalent preferred but not required.
• Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment.
• Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
• Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families.
• Meet deadlines, organize, and prioritize the workload.

Responsibilities

• Greet visitors and family members and provide non-confidential information requested.
• Answer the telephone promptly using the appropriate greeting for the community.
• Sort mail and distribute to appropriate departments.
• Type and file correspondence and other information as needed.
• Adhere to and interpret resident’s rights.
• Adhere to and interpret the personnel policies.
• Use of computers, calculators, copy machines, postage machines, etc.
• Express concern and compassion for residents and families.
• Escort people, if necessary, to resident’s suites and other areas.
• Other duties as assigned.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

What This Job Offers

• Career Level: Senior
• Education Level: High school or GED