Part time front desk/ admin assistant needed!

Arbol Residences of Santa Rosa • Lewis Center, OH

2h

About The Position

The Avalon of Lewis Center is recruiting a hospitality-focused Concierge to serve as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The role involves welcoming people warmly and professionally and providing responsive, courteous service. The position is part-time, and pay starts at $16, commensurate with experience.

The Concierge supports the community’s daily operations through telephone coverage, package handling, maintenance work-order preparation, and assistance with projects and assignments for the Business Office Manager. The company describes its hospitality expectations as including respect, attentiveness, timely and enthusiastic responses, accountability, professionalism, attention to detail, and valuing differences.

Requirements

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Nice To Haves

• Enthusiasm, compassion, and passion for hospitality and senior engagement.

Responsibilities

• Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
• Provide ongoing telephone coverage.
• Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and helping individuals feel appropriately served; prevent difficult situations from escalating.
• Accept delivery packages, document receipt in a log book, and notify the recipient resident.
• Prepare maintenance work orders requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.
• Follow the stated hospitality expectations, including treating people respectfully, anticipating needs, responding promptly, maintaining professionalism, and paying attention to detail.

Benefits

• Health benefits for eligible employees beginning the first of the month following 30 days of continuous employment.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Retirement plan/401(k).
• Tuition reimbursement.
• PTO and sick time off.
• Holiday pay.
• Free meal for staff.
• Employee Recognition Program.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED