Full time front desk/ admin assistant needed! $500 Sign on bonus

Westminster Village Terre Haute•Lewis Center, OH

About The Position

The Avalon of Lewis Center is recruiting a hospitality-focused Concierge to serve as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The role involves welcoming visitors warmly and professionally, providing telephone coverage, addressing concerns, accepting and documenting deliveries, and preparing maintenance work orders. The Concierge also assists the Business Office Manager with projects and assignments. The schedule is 8:00 a.m. to 4:00 p.m., Monday through Friday. Pay starts at $17 per hour, commensurate with experience. A $500 sign-on bonus is offered after 90 days. The employer describes its hospitality expectations as greeting people warmly and by name, treating everyone with respect, anticipating and responding to needs, listening promptly, maintaining accountability and professionalism, valuing differences, and paying attention to detail.

Requirements

  • High school diploma or GED.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.

Nice To Haves

  • Enthusiasm, compassion, and passion for hospitality and senior engagement.

Responsibilities

  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
  • Provide ongoing telephone coverage.
  • Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and helping individuals feel appropriately served; prevent difficult situations from escalating.
  • Accept delivery packages, document their receipt in a log book, and notify the recipient resident.
  • Prepare maintenance work orders requested by residents and staff.
  • Assist the Business Office Manager with projects and assignments.
  • Follow the employer’s hospitality expectations, including courteous and respectful conduct, timely responses, accountability, professionalism, and attention to detail.

Benefits

  • Health benefits available starting the first of the month after 30 days of continuous employment, subject to eligibility.
  • Vision and dental insurance.
  • Life insurance.
  • Retirement plan/401(k).
  • Tuition reimbursement.
  • PTO and sick time off.
  • Holiday pay.
  • Free meal for staff.
  • Employee Recognition Program.
  • $500 sign-on bonus after 90 days.
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