Seasonal Concierge - ICON

Greystar•Plainsboro Township, NJ

7d•$20 - $23

About The Position

The Concierge organizes, coordinates, and implements resident services and programs and serves as an information source for residents. The role supports the sales process by working closely with the Community Manager and Sales Consultants, helping make sales and move-ins more effective and efficient. The Concierge also assists with community sales and marketing and contributes to occupancy, revenue, and resident retention goals. This is a seasonal, temporary, part-time position with an anticipated assignment end date of January 31, 2027. The hourly range is $20.00–$23.00. Temporary team members are offered an Employee Assistance Program and paid sick time.

Responsibilities

Greet prospects and residents entering the office or leasing area and ensure visitors are comfortable while waiting to speak with a team member.
Answer phone calls, route them to the appropriate team member, and assist with completed service-request callbacks as needed.
Maintain the guest suite schedule, ensuring payment and cleanliness before guests arrive.
Manage and coordinate loading dock and/or elevator schedules for move-ins and move-outs.
Ensure clubhouse amenities are ready for tours before the leasing office opens each morning.
Document package delivery information and notify residents of deliveries within 24 hours.
Maintain tracking logs for equipment rentals, dry-cleaning services, and other community services.
Assist the community team with scheduling, planning, and organizing resident activities and programs.
Maintain information about local restaurants, shops, delivery services, and other points of interest to residents.
Maintain relationships and contacts with concierge vendors.
Assist with community sales and marketing and support occupancy, revenue, and resident retention goals.