Concierge - Part Time M - F 3pm to 8 pm

Maplewood Senior Living•Weston, MA

5d•Onsite

About The Position

The Concierge serves as an ambassador to the community and supports the Business Office Manager in the overall administration of the community. The role provides a welcoming, professional first point of contact for residents, visitors, and callers, while carrying out responsibilities in a manner consistent with the Maplewood Community philosophy. The position is part-time, scheduled Monday through Friday from 3:00 p.m. to 8:00 p.m., in Weston, Massachusetts.

Requirements

High school diploma required.
Strong interpersonal skills and the ability to relate to a variety of people and personalities.
Considerable initiative and judgment.
Word-processing and clerical skills.
Must be able to work flexible hours and participate in holiday activities.

Responsibilities

Provide a positive first impression to everyone entering the community.
Answer and screen incoming telephone calls courteously and professionally; route calls and take messages as appropriate.
Greet visitors in a friendly, courteous, and professional manner; screen visitors, require them to sign in, notify residents of visitors, and provide instructions according to residents’ directions.
Receive and process mail for community staff and accept outgoing mail and packages.
Type and copy materials, order and maintain office-supply inventory, and perform other clerical duties.
Maintain and update the log of emergency phone numbers and keep it at the front desk.
Maintain and update residents’ emergency contact information and keep it at the front desk.
Assist managers with clerical responsibilities.
Page staff wearing beepers as needed.
Take RSVPs for special functions as needed.
Oversee sign-ups for scheduled transportation.
Distribute maintenance request forms and pass them on to maintenance.