Concierge-Prn

Morningside Ministries•Boerne, TX

18d

About The Position

The Concierge promotes a professional and friendly organizational image and acts as a liaison between residents, their families, and employees. The role provides clerical and secretarial support and requires a positive, compassionate, customer service-focused team member who can work effectively in a team environment. Employees must receive or show proof of receipt of an approved COVID-19 vaccine as a condition of employment, except where a legally authorized religious, medical, or other legally protected exemption is established. Reasonable accommodations, including personal protective equipment or other safety measures, may be identified to enable performance of essential job functions.

Requirements

High school diploma or GED.
Ability to use a computer, telephone, copier, and fax machine.
Proficiency in Microsoft Office software.
Ability to communicate effectively in written format and oral presentations.

Nice To Haves

Experience with office equipment.

Responsibilities

Answer telephone calls and direct them to appropriate staff members.
Coordinate resident transportation and schedule drivers.
Coordinate outside transportation for residents through sources such as ambulance services and care appointment services.
Create a daily transportation schedule for drivers to accommodate resident needs.
Greet family members and guests.
Maintain visitor and resident sign-in and sign-out logs.
Provide clerical support to departments, including data entry, filing, mailings, typing, and menus.
Assist residents with completing maintenance orders.
Respond to emergency calls from residents.
Schedule use of meeting rooms.
Distribute facility mail.
Maintain and update resident logs and facility phone lists.
Perform other duties as assigned.