Concierge - PRN

Morada Lake Arlington•Arlington, TX

About The Position

Morada Senior Living is hiring a Concierge for one of its senior living communities. The Concierge provides reception and general information services to guests, residents, and employees, including greeting visitors, handling internal and external calls, and communicating messages. The role also supports daily community operations by maintaining resident and guest records, coordinating appointments, organizing mail, and assisting with meal-count materials. The posting describes the position as PRN.

Requirements

One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or general education degree (GED) preferred.

Responsibilities

Carry out telephone answering and reception duties as required.
Take complete messages with pertinent information and communicate them to the intended recipient.
Greet residents and visitors, answer inquiries, and give directions.
Collate brochures for the marketing department.
Prepare meal tickets for team members and family members, and tally meal count sheets for Dining staff.
Update the Resident Phone List and Roster and Move-In and Move-Out Register daily, and maintain Guest and Sign-In Logs as necessary.
Manage appointments for residents and family members, including appointments for services such as hairdressing and transportation.
Keep the desk and entry area neat and organized.
Organize and distribute mail to residents, the Executive Director, and Department Coordinators.
Maintain resident forms for miscellaneous credits.
Adhere to company personnel policies and established operating policies and procedures.
Perform other duties as assigned.

Benefits

Competitive wages
Access to wages before payday
Flexible scheduling options
Paid time off and holidays for full-time employees
Comprehensive health, dental, vision, life, and disability insurance package for full-time employees
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program