PT - Concierge - Downtown Austin

WRMC • Austin, TX

11d • Onsite

About The Position

Worth Ross Management Company is seeking a polished, service-oriented Concierge to serve as the welcoming presence of a luxury multifamily community in downtown Austin’s Rainey Street District. The Concierge provides elevated resident experiences in a fast-paced, high-touch environment, greeting residents, guests, and vendors, managing building access, and serving as a trusted point of contact for daily needs while maintaining discretion, privacy, and professionalism.

The schedule is Saturday and Sunday, either 8:00 a.m. to 4:00 p.m. or 4:00 p.m. to midnight. The pay rate is $18–$19.

Requirements

• High school diploma or equivalent.
• Strong customer service and hospitality knowledge, ideally in a luxury environment.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to multitask independently.
• Comfort using technology such as email and concierge or property management systems.
• Professional judgment, discretion, and a calm, solution-oriented mindset.
• Flexibility to work varying schedules, including weekends and holidays.

Nice To Haves

• Prior experience in hospitality, luxury residential, concierge, or customer service roles.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest and vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy.
• Respond effectively to resident concerns and emergency situations, escalating when needed.
• Accurately log daily activity, packages, and deliveries in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED