Concierge (Secaucus NJ)

Planned Companies•Secaucus, NJ
•Onsite

About The Position

Planned Companies is hiring a motivated, courteous and knowledgeable Concierge to welcome tenants, guests and vendors and help ensure they have a positive experience. The role provides front-desk and concierge services, including personalized assistance based on tenants’ personalities, lifestyles, needs and expectations. The schedule is Friday and Saturday from 7:00 a.m. to 3:00 p.m. and Sunday and Monday from 3:00 p.m. to 11:00 p.m. The position is located in Secaucus, New Jersey, and pays $20.00.

Requirements

  • At least 3 years of customer service experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly and self-assured, with the ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce and direct tenants, guests and vendors as they enter the building.
  • Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
  • Document, secure and track mail, deliveries and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision and other ancillary benefits.
  • All employees, both full-time and part-time, may participate in the company’s 401(k), which includes an employer match.
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