Concierge Sat - Tue - VA-013

Guardian Security Services • Reston, VA

9d • Onsite

About The Position

Guardian Security Services is seeking an experienced Concierge for luxury communities in the Reston, Virginia area. The role focuses on residential hospitality, excellent member service, maintaining professional relationships, problem solving, and efficient front-desk operations. The ideal candidate is outgoing, energetic, driven, and professional.

The schedule is Saturday and Sunday from 6:00 a.m. to 2:00 p.m., and Monday and Tuesday from 2:00 p.m. to 10:00 p.m. The pay rate is $20.00–$21.00 per hour. A detailed scope of work will be discussed during the interview process. Upon hire, the employee must successfully complete a background investigation and reference check. The company may modify or waive the listed requirements and duties at its discretion.

Requirements

• High school diploma or equivalent.
• Prior residential concierge experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal with personnel at all levels and the general public.
• Computer literacy sufficient to submit reports, maintain logs, and produce signage.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail-oriented approach and ability to handle multiple functions at the same time.
• Exceptional communication skills.
• Flexibility and open availability; schedules include weekends, and flexibility is required to assist with around-the-clock coverage.
• Strong planning, organizational, and time-management skills.
• Ability to maintain exceptional attendance and punctuality.
• Successful completion of a background investigation and reference check upon hire.

Nice To Haves

• Experience working with 250 or more units.
• Experience with Building Link, Yardi, Rent Café, or Entrata.

Responsibilities

• Provide excellent member and customer service.
• Maintain strong professional relationships.
• Help solve problems and run the front desk efficiently.
• Submit reports, maintain logs, and produce signage.
• Provide information about local attractions, restaurants, and transportation services.
• Assist with around-the-clock coverage as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED