Concierge Shift Security Supervisor

GardaWorld•Durham, NC

About The Position

GardaWorld Security Services is hiring a Concierge Security Officer for a site in Durham, North Carolina. This customer-service-focused role works with people in environments such as office towers, hotels, and shopping centers. The position emphasizes building connections and helping visitors feel welcome and confident. Two full-time schedules are offered: Wednesday through Sunday, 2:00 p.m. to 10:00 p.m.; or Saturday and Sunday, 6:00 a.m. to 2:00 p.m., followed by Monday and Tuesday, 2:00 p.m. to 10:00 p.m. The hourly wage is $19.65. DailyPay is available to GardaWorld employees. A uniform is provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended. GardaWorld Security Services provides equal employment opportunities in accordance with applicable federal, state, and local laws.

Requirements

  • Hold an active PPSB license.
  • Have CPR certification.
  • Have a valid driver's license.
  • Be authorized to work in the United States.
  • Be able to provide documentation of a high school diploma or GED.
  • Successfully pass an extensive screening process.
  • Have exceptional customer service skills.
  • Be proficient in basic phone and computer skills.

Nice To Haves

  • Security, military, or law enforcement experience.
  • Supervisor experience.

Responsibilities

  • Welcome visitors, verify their identities, and guide them.
  • Manage access control.
  • Conduct regular patrols to identify potential risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents, provide first aid, and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Write incident reports and communicate security concerns.
  • Ensure the safety and protection of individuals and property.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO)
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • Career growth opportunities
  • Uniform provided at no cost
  • DailyPay available to GardaWorld employees
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