Concierge - Seasonal Advisor

Aritzia • New Westminster, BC

4d • CA$20 - CA$30 • Onsite

About The Position

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here. We’re proud to offer industry leading wages starting between $20 - $30 CAD/hour. with unlimited growth potential at Aritzia. You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season.

Requirements

• The passion for providing world-class client service and building long lasting client relationships
• An aspirational sense of individual style
• An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences
• An understanding and a passion for the industry in which we operate
• The desire to thrive on a high-performance team
• The commitment to learn and apply Aritzia’s values and standards
• The ability to communicate effectively in English (written and verbal)
• The aptitude for learning and navigating diverse technology systems

Nice To Haves

• Retail, contact centre, customer service or hospitality experience is considered an asset.

Responsibilities

• Deliver world-class client service across all channels including Live Chat, Phone, and Email
• Sell clothes and earn client confidence through unparalleled styling expertise
• Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
• Meet and exceed established performance targets

Benefits

• Product Discount
• Exclusive private shopping events
• A-OK Cafe (curated menu of snacks and beverages, complimentary coffee)
• The SET (in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training)
• Aritzia Virtual Wellness (24/7 resources to support wellbeing goals - physical, mental, social or financial)
• Aspirational Workplace (dog friendly)
• Shower facilities with elevated complementary conveniences
• Bike rooms

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed