$27.00/hour Concierge Associate, Full-time 2nd Shift, Cambridge MA (Jeremiah)

Northeast Security•Cambridge, MA

8d•Onsite

About The Position

Northeast Security, Inc. is seeking Security Concierge Officers for Class A buildings in Cambridge, Massachusetts. The Concierge Associate serves as a front-facing representative of the building and its clients, maintaining a professional appearance and helping guests feel welcomed. The position pays $27.00 per hour and is full-time, Monday through Friday, from 3:00 p.m. to 11:00 p.m. On-site parking is offered. Candidates must complete orientation and successfully pass required pre-employment background and drug screenings. Positions may be rescinded if background requirements are not met after orientation. Northeast Security considers qualified applicants in compliance with applicable federal and state equal employment opportunity laws.

Requirements

Customer service experience is required.
Previous security concierge experience, or experience or education in a related field.
High school diploma or GED equivalent.
Clear and effective communication in English, both written and verbal.
Dependable means of transportation.
Valid driver's license and a clean driving record of three years or more.
Must be at least 18 years of age.
Must successfully pass all pre-employment background and drug screenings.
Neat and professional appearance.
Strong customer service and service-delivery orientation.
Client management and leadership skills.
Strong attention to detail and written and verbal communication skills.
Responsibility and friendliness toward clients and residents.
Professionalism and the ability to resolve conflicts and problems.
Ability to multitask and self-manage in a dynamic environment.
Knowledge of company policies and procedures.
Basic computer knowledge.

Responsibilities

Represent the building and its clients in a professional, welcoming, and approachable manner.
Maintain a professional appearance and remain on post at all times.
Provide positive, service-oriented guest interactions and help every guest feel valued.
Notify appropriate parties of serious incidents in a timely manner.
Maintain effective communications with assigned security personnel and keep them up to date on changes to procedures, policies, or regulations.
Perform other duties as required by the client or Northeast Security, Inc.
Follow company policies and procedures and maintain professional relationships with company and client organizations.