Concessions Supervisor - Moda Center

Compass Group•Portland, OR

6h•Onsite

About The Position

Levy is hiring a Concessions Supervisor to oversee assigned concession locations at the Rose Quarter, home of the Portland Trail Blazers, Portland Fire, and Portland Winterhawks. The role supports Levy and the Rose Quarter’s shared vision of elevated, inclusive hospitality that reflects Portland’s food story. Supervisors help create memorable guest experiences in a dynamic, high-volume arena environment and may be reassigned among stands as needed. The posted pay is $24.21. The position involves overseeing alcohol-service compliance, cleaning, safety, and guest-service standards; monitoring inventory; responding to escalated guest inquiries; and training team members on point-of-sale and payment-processing procedures. The supervisor also ensures compliance with OLCC standards and Levy policies, adapts to changing event needs, and performs other assigned duties. Applicants must be at least 18 because of alcohol and other service requirements. Employment offers are contingent on clear background-check results.

Requirements

At least 18 years of age due to alcohol and other service requirements.
Friendly and energetic approach to creating memorable guest experiences.
Organized, with strong leadership skills.
Ability to work independently and as part of a team.
Basic PC knowledge.
Familiarity with electronic equipment such as point-of-sale systems.
Ability to adapt to and learn new technology and programs.
Excellent attendance and availability to work evening and weekend events as scheduled.
Comfort operating in a loud, high-volume atmosphere.
Excellent communication and a guest-satisfaction-oriented approach.

Nice To Haves

At least one year of supervisory experience in a fast-paced, high-volume environment is preferred.

Responsibilities

Oversee assigned concession locations and their compliance with alcohol-service policies, cleaning, safety, and guest-service standards.
Monitor inventory counts at the beginning and end of each event.
Manage escalated guest inquiries.
Train team members on the point-of-sale system and payment processing.
Ensure compliance with OLCC alcohol-service standards.
Ensure compliance with Levy standards, policies, and procedures.
Adapt to shifting stand assignments within the arena and pivot between tasks in a dynamic environment.
Perform other duties as assigned.
Treat guests and team members fairly and communicate effectively with them.