Concessions Lead

Legends Global•Fort Worth, TX

About The Position

The Concessions Lead is responsible for effectively and profitably managing and directing all day-to-day aspects of concessions promotion operations. The role provides leadership to the concessions team while ensuring efficient service, quality products, positive customer and client relations, and prudent financial practices. It also oversees safety, sanitation, food-service equipment maintenance, regulatory compliance, inventory, budgeting, staff performance, sales analysis, and event planning with clients and subcontractors.

Requirements

Able to perform each essential duty at the highest levels.
Minimum of 5–7 years of management experience in the high-volume foodservice industry.

Nice To Haves

Management experience in a concessions environment for a sports and entertainment venue.

Responsibilities

Provide leadership, coaching, and mentorship to staff responsible for executing the concessions team business plan.
Maintain efficient service, quality products, positive customer and client relations, effective communication, and prudent financial practices.
Establish and maintain appropriate safety and sanitation procedures and ensure proper repair and maintenance of food-service equipment.
Develop a working relationship with local health officials.
Ensure unit compliance with federal, state, local, and Legends regulations regarding alcohol sales.
Work with multiple subcontractors to meet needs and ensure contract terms are followed.
Preserve existing programs and develop new concepts to ensure high-quality food service.
Oversee monthly inventory for concessions operations and develop yearly operational budgets.
Monitor staff performance in relation to speed of service and guest relations.
Work with the analytic team to analyze sales and sales mix.
Build strong client relationships, resolve outstanding issues, and assist with event planning.
Perform other related duties, tasks, and responsibilities as required.