Concessions Club Supervisor - Raymond James Stadium

ASM Global•Tampa, FL

19d•Onsite

About The Position

The Concessions Club Supervisor supports and leads the setup and operation of assigned concessions, portables, beverage, vending, and in-seat service locations at Raymond James Stadium. The role oversees multiple locations during events, guides team members, and ensures excellent guest service, appropriate staffing, efficient operations, and compliance with food safety and alcohol regulations. The position requires on-site presence in the days before and after events, and availability for Tampa Bay Buccaneers, USF, and other major stadium events.

Requirements

Previous supervisory experience in a related role.
Availability for all Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events.
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
Strong verbal and written communication skills and command of the English language.
Ability to organize and manage multiple priorities in a fast-paced environment.
Strong time management, organizational, and prioritizing skills.
Ability to obtain food safety and responsible alcohol service certifications.
Ability to work independently and collaboratively.
Ability to stand, walk, lift, carry, reach, squat, push, and pull, including handling up to 50 pounds.
Ability to stand and walk for up to 12 hours during a shift while navigating ramps, stairs, elevators, and guests.
Ability to learn tasks, remember processes, maintain focus, and complete work independently.
Ability to make timely decisions in support of workflow and operational efficiency.
Ability to communicate and lead teams when timing is essential, including comfort speaking to groups and providing clear direction.

Nice To Haves

Previous food service experience.
Multilingual ability.

Responsibilities

Oversee multiple concession locations during events.
Lead, coach, train, and support team members to ensure procedures are followed, standards are met, and guests receive excellent service.
Conduct pre-shift meetings to communicate event information and timing details.
Ensure assigned locations are adequately staffed, follow menu recipes, and operate efficiently, cleanly, and safely.
Monitor inventory before, during, and after events to prevent product shortages.
Turn on and test equipment before events to confirm it is in good working condition.
Ensure menu boards and registers display the correct menu items and prices.
Maintain a professional appearance and manner, and follow and enforce the Legends Uniform & Grooming guidelines.
Ensure locations comply with applicable alcohol and food safety laws and regulations and company standards.
Complete food safety training and alcohol TEAM certification on site.
Perform other duties as assigned.