Concessions Beverage Supervisor

Prairie Meadows•Altoona, IA
•Onsite

About The Position

The Concessions Beverage Supervisor assists in managing Prairie Meadows’ quick-service food outlets, including outlets associated with the racing program. The role supervises staff and daily operations, with a focus on food and beverage quality and service.

Requirements

  • A minimum of one year of food service experience is required.
  • Excellent math, counting, and supervisory skills.
  • Outstanding customer service skills and the ability to communicate and interact verbally and in writing with people of diverse backgrounds.
  • Knowledge of liquor handling laws pertaining to distribution, security, and management of minor employees.
  • Knowledge of Iowa Department of Health laws and regulations.
  • Working knowledge of Microsoft Office Suite and basic computer skills.
  • Ability to stand and walk for long periods of time.
  • Ability to lift 50 lbs. and push carts up to 150 lbs.
  • Ability to work varied hours, including nights, weekends, and holidays.

Nice To Haves

  • High school diploma or equivalent preferred.
  • A minimum of one year of supervisory experience preferred.

Responsibilities

  • Supervise and coordinate the daily duties of staff in The Paddock, Prairie Coffee Company, Hotel Café, Meadows Market, and concession stands associated with the live racing program.
  • Assist with hiring, training, coaching, and issuing discipline as needed; ensure staffing levels are adequate and meet budget requirements.
  • Assist with inventory processes by ordering products and supplies, ensuring delivery accuracy, and verifying inventory counts at the end of each month.
  • Engage with the operations floor during service by checking in with guests, monitoring food quality and presentation, and handling guest complaints and requests in a timely manner.
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