Concessions Attendant, Attraction Beverage

Area15 • Las Vegas, NV

7d

About The Position

The Concessions Attendant, Attraction Beverage serves beverages and concession items at AREA15’s experience-based concessions, including the Zone 2 container bar. The role supports each attraction’s theme while providing excellent guest service and complying with applicable SNHD requirements. Attendants prepare and maintain concession areas, process sales, monitor inventory, and assist with opening and closing duties. They coordinate with Attractions Operations and Attractions Beverage leadership to support guest flow and participate in attraction activations, themed events, and promotional activities. The role requires a professional, upbeat, guest-focused approach and the ability to work varied shifts, including nights, weekends, and holidays.

Requirements

• Must be at least 21 years of age.
• Must provide proof of eligibility to work in the United States.
• Must possess valid Health, Alcohol Awareness, and Non-Gaming work cards.
• Must be able to push and lift up to 25 pounds.
• Must be able to stand for the entire scheduled shift.
• Must be able to perform repeated reaching and stooping motions.
• Must be able to understand, speak, read, and write English.
• Must be available for varied shifts, including evenings, weekends, and holidays.
• Must be able to work in environments with varying noise levels, crowds, flashing lights, and smoke.
• Must be able to work in all weather conditions, including extreme heat, sun exposure, wind, rain, and extreme cold.
• Must demonstrate excellent guest service, effective communication, organization, multitasking, sound decision-making, composure, and integrity.
• Must be comfortable working in a creative, entrepreneurial start-up environment that introduces new concepts and innovations.

Nice To Haves

• Previous concessions, food and beverage service, or retail experience in a high-volume environment.
• Previous experience in a themed, immersive, or entertainment-driven venue.
• Point-of-sale experience.
• Basic knowledge of beer, wine, and non-alcoholic beverages.

Responsibilities

• Serve beverages and concession items accurately and efficiently while following department policies and procedures.
• Learn attraction themes, menu offerings, and pricing to support an authentic guest experience.
• Set up concession areas and ensure supplies, products, and tools are ready for operations.
• Restock beverages, concession items, cups, napkins, and other supplies during shifts.
• Process card transactions accurately using the point-of-sale system.
• Verify guest identification for alcohol sales in accordance with company policy and state law.
• Maintain a clean and hygienic workstation in accordance with SNHD standards.
• Count product inventory before and at the end of every shift.
• Assist with concession-area breakdown and closing, including cleaning, restocking, and securing product.
• Coordinate with Attractions Operations and Attractions Beverage leadership to support guest flow, capacity, and timing.
• Participate in attraction-specific activations, themed events, and new experience launches as scheduled.
• Pose for promotional pictures in uniform or designated logo apparel; participate in and dress up for events, movie showings, and themed parties; and appear in marketing, publicity, or media materials.
• Provide professional, warm, positive, and friendly service, maintain dialogue with visitors, and create an upbeat environment.
• Communicate effectively with employees and visitors at all levels.
• Stay organized while handling multiple tasks, following up, and making accurate decisions.
• Provide guests with accurate information about attractions, venues, menus, and pricing.
• Monitor potentially intoxicated or disruptive guests and promptly notify a manager.
• Respond to guest concerns and complaints and correct errors or resolve complaints positively.
• Follow instructions, work as part of a team, maintain composure and focus, and uphold integrity.
• Demonstrate AREA15’s ART! service standards and follow department and company policies and procedures.
• Maintain a professional, polished appearance in line with AREA15 standards.
• Work varied shifts, including nights, weekends, and holidays.
• Perform other work-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed