Fiserv Forum - Concessions Barback

Compass Group•Milwaukee, WI
•Onsite

About The Position

Levy is hiring a part-time, event-based Concessions Barback for Fiserv Forum in partnership with the Milwaukee Bucks and Marquette Eagles. This is a union position paying $22.03 per hour. The role supports bar service and guest satisfaction by keeping service areas clean and ready, assisting with dining-area needs, handling inventory and equipment properly, and providing timely, friendly service to guests and teammates. The barback may work at any bar location within the department.

Requirements

  • Must be of legal age to serve alcohol and possess any required certifications.
  • Able to communicate effectively in spoken and comprehended English with managers, guests, and teammates.
  • Able to lift and transport up to 50 pounds.
  • Able to move and change kegs and operate a draft system.
  • Able to work in all areas of the department.

Responsibilities

  • Complete service steps to support guest satisfaction.
  • Understand and describe menu offerings, packaging, presentation, and pricing.
  • Respond to guest needs and requests and strive to exceed expectations.
  • Follow location appearance guidelines and provide friendly, efficient service with a sense of urgency.
  • Clear plates and glassware, wipe down the bar, and set up the bar for dining.
  • Maintain service areas and communicate guest issues to management.
  • Follow responsible alcohol service policies and cash-handling and tip-reporting guidelines.
  • Use safe and sanitary practices and properly control and handle products, inventory, and equipment.
  • Complete station setup and breakdown responsibilities.
  • Follow Levy Restaurants guidelines in the team member training manual and employee handbook.
  • Maintain a positive attitude, assist teammates when needed, and arrive on time and ready to perform duties.
  • Move and change kegs and operate the draft system.
  • Work in all areas of the department, including any bar location.

Benefits

  • Instapay (early access to wages) and high-interest savings through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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