Fiserv Forum - Concessions Bartender

Compass Group • Milwaukee, WI

1d • Onsite

About The Position

Levy is hiring a part-time, event-based Concessions Bartender in partnership with Fiserv Forum, the Milwaukee Bucks, and the Marquette Eagles. This is a union position paying $16.13 per hour. The role focuses on delivering friendly, efficient beverage service and consistently winning one customer at a time through teamwork and living “The Levy Difference.” Bartenders prepare and serve beverages, help guests understand menu offerings and pricing, and maintain service areas while following cash-handling, safety, sanitation, inventory, and responsible alcohol-service procedures. The position requires standing and walking throughout the shift and performing physical tasks such as lifting, reaching, bending, and cleaning.

Requirements

• English reading, writing, and math skills.
• Ability to communicate effectively in spoken and understood English with managers, guests, and teammates.
• Must be of legal age to serve alcohol and possess any required certifications.
• Must be ServSafe certified.
• Ability to accurately use a POS system.
• Ability to make cocktails and pour liquor.
• Ability to practice RAS and comply with Levy, Bucks, City, and state alcohol-service requirements.
• Ability to lift and transport up to 100 pounds.
• Frequently reach, lift, stoop, bend, and clean to maintain the service area.
• Walk and stand for the entire shift.
• Work may involve hazards including slips, trips, falls, burns, cuts, and strains.

Nice To Haves

• One to two years of high-volume bartending experience preferred.
• Previous bartending experience.
• Possession of a Class D Operator’s license.
• Ability to lift and transport up to 50 pounds.

Responsibilities

• Complete steps of service to ensure guest satisfaction.
• Understand and describe menu offerings, packaging, presentation, and pricing.
• Establish rapport with guests and members and respond to their needs and requests.
• Use suggestive selling and upselling techniques.
• Exceed guest expectations and follow location appearance guidelines.
• Provide friendly, efficient service to guests and teammates with a sense of urgency.
• Deliver properly prepared beverages in a timely manner.
• Maintain service areas and complete station setup and breakdown.
• Follow cash-handling and tip-reporting guidelines.
• Use the POS system accurately.
• Follow safety, sanitation, and responsible alcohol-service practices.
• Control and handle products, inventory, and equipment properly.
• Follow Levy beverage recipes and specifications.
• Communicate guest issues to management.
• Follow Levy company guidelines in the team member training manual and employee handbook.
• Maintain a positive attitude toward teammates and managers, help fellow team members when needed, and arrive on time ready to perform required duties.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed