Concessions Attd, PT

The Marcus Corporation•Fargo, ND

About The Position

The Concessions Attendant supports theatre operations under the direction of the theatre management team, helping provide a high level of guest satisfaction and maintain theatre cleanliness. The attendant serves guests in a friendly, courteous, helpful, timely, and professional manner. This is a part-time holiday temporary position requiring availability during Thanksgiving and Christmas time. Shifts vary and may include late evenings, weekends, and holidays as business needs dictate. Work is performed in a theatre environment with usually moderate to high noise levels and occasional loud conditions. A face mask is required during scheduled working hours. No minimum education is required.

Requirements

Strong interpersonal, verbal, and written communication skills.
Willingness and motivation to learn new skills and tasks as industry demands change.
A flexible and accessible work schedule, including late evenings, weekends, and holidays as business needs dictate.
Ability to work in a high-volume, fast-paced team environment.
Passion for delivering hospitality and high-quality food and service.
Ability to follow company and local regulatory cleanliness, sanitation, and personal hygiene practices.
Ability to perform essential functions with or without reasonable accommodation.
Ability to occasionally lift or move up to 35 pounds.
Ability to meet the stated physical requirements, including standing, walking, sitting, talking, hearing, and using hands to handle objects, tools, or controls.
Ability to wear a face mask during scheduled working hours.

Responsibilities

Greet guests, identify their requests, complete transactions and loyalty transactions, and thank them.
Sell food and beverage items at the concession stand.
Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
Operate point-of-sale terminals and make accurate change.
Prepare food and beverage orders in accordance with company food safety policies and local regulatory requirements.
Fill online concession orders and prepare them for pickup.
Perform daily concession maintenance, including stocking.
Follow instructions for the safe use of chemicals and cleaning materials.
Clean and sanitize concession and beverage areas for guests and associates.
Monitor and communicate social distancing guidelines.
Provide friendly, helpful, and fast guest service; answer guest questions and resolve concerns.
Uphold company standards and execute company-wide programs.
Assist with other duties as instructed by the General Manager or a member of the management team.