Concessions Attd, PT

Marcus Corporation•Brookfield, WI

4d•$10

About The Position

The Concessions Attendant supports theatre operations under the direction of the theatre management team, providing a high level of guest satisfaction and maintaining theatre cleanliness. The role is performed in a friendly, courteous, helpful, timely, and professional manner. The position reports to a member of the theatre management team or the General Manager; reporting arrangements may vary by location. The role requires a flexible schedule that may include late evenings, weekends, and holidays, depending on business needs. Work takes place in a theatre environment with usually moderate-to-high noise levels and occasional loud conditions. A face mask is required during scheduled working hours. Associates must be able to perform the essential functions with or without reasonable accommodation.

Requirements

Strong interpersonal, verbal, and written communication skills.
Willingness and motivation to learn new skills and tasks as industry demands change.
Flexible and accessible work schedule, including late evenings, weekends, and holidays as business needs dictate.
Ability to work in a high-volume, fast-paced team environment.
Passion for delivering hospitality and high-quality food and service.
Ability to follow company and local regulatory cleanliness, sanitation, and personal hygiene practices.
Ability to perform the essential functions with or without reasonable accommodation.
Ability to stand and walk, and to occasionally lift or move up to 35 pounds.
Close vision and ability to adjust focus.
Ability to wear a face mask during scheduled working hours.

Responsibilities

Greet guests, identify their requests, complete transactions and loyalty transactions, and thank guests.
Sell food and beverage items at the concession stand.
Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
Operate point-of-sale terminals and make accurate change.
Prepare food and beverage orders in accordance with company food safety policies and local regulatory requirements.
Fill online concession orders and prepare them for pickup.
Perform daily concession maintenance, including stocking.
Follow instructions for the safe use of chemicals and cleaning materials.
Clean and sanitize concession stands and beverage areas for guests and associates.
Monitor and communicate social distancing guidelines.
Provide friendly, helpful, and fast guest service; answer guest questions and resolve concerns.
Uphold Marcus standards and execute company-wide programs.
Assist with other duties as instructed by the General Manager or a member of the management team.