Concessions Attd, PT

Marcus Corporation•St. Louis, MO

2d•Onsite

About The Position

The Concessions Attendant supports theatre operations under the direction of the theatre management team and helps ensure high levels of guest satisfaction and theatre cleanliness. Duties are performed in a friendly, courteous, helpful, timely, and professional manner. The role reports to a member of the theatre management team or the General Manager, depending on the location. This part-time position has variable shifts and requires availability for late evenings, weekends, and holidays according to business needs. Starting pay is $15.00 per hour. The workplace is a theatre environment, and wearing a face mask is required during scheduled working hours. No minimum education is required.

Requirements

Strong interpersonal, verbal, and written communication skills.
Willingness and motivation to learn new skills and tasks as industry demands change.
Flexible and accessible schedule, including late evenings, weekends, and holidays as business needs dictate.
Ability to work in a high-volume, fast-paced team environment.
Passion for providing excellent hospitality and high-quality food and service.
Ability to follow company and local regulatory cleanliness, sanitation, and personal hygiene practices.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to occasionally lift and/or move up to 35 pounds.
Must wear a face mask during scheduled working hours.

Responsibilities

Greet guests, identify their requests, complete transactions including loyalty transactions, and thank guests.
Sell food and beverage items at the concession stand.
Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
Operate point-of-sale terminals and provide accurate change.
Prepare food and beverage orders in accordance with company food safety policies and local regulations.
Fill online concession orders and prepare them for pickup.
Perform daily concession maintenance, including stocking.
Follow instructions for the safe use of chemicals and cleaning materials.
Clean and sanitize concession and beverage areas for guests and associates.
Monitor and communicate social distancing guidelines.
Provide friendly, helpful, and prompt guest service; answer guest questions and resolve concerns.
Uphold Marcus' standards and execute company-wide programs.
Assist with other functions as instructed by the General Manager or a member of the management team.