Seasonal Concessionist $17.00/hr - Regal Farmingdale

Regal•Town of Oyster Bay, NY
•Onsite

About The Position

The Floor Staff team member works primarily in the concession stand and provides superior guest service in a clean, comfortable environment. The role includes alcohol sales and service, subject to applicable age, training, permit, license, and legal requirements. Team members are expected to represent the theatre consistently with the Company’s mission and policies, help ensure guest satisfaction, and complete the cast member and concessionist certification program or make progress toward completion.

Requirements

  • Complete the cast certification program as a cast member and concessionist, or make progress toward completion.
  • Complete legally required state or local training and obtain required certificates.
  • Complete Regal Responsible Beverage server training on Regal Academy.
  • If assigned to serve alcohol, meet the legal age requirement and hold all required training, permits, and licenses.
  • Possess good public speaking skills, listen effectively, and respond clearly and directly.
  • Perform calculations quickly and accurately and identify and correct errors.
  • Identify problems, gather relevant data, assess possible causes, evaluate information, recognize alternatives, and reach evidence-based conclusions.
  • Take action beyond what is necessarily called for and perform under pressure or opposition.
  • Communicate effectively with customers, coworkers, and management.
  • Establish goals, budget time, and set priorities to achieve objectives.
  • Be able to perform the essential duties satisfactorily, with reasonable accommodations available where applicable.
  • Frequently stand, walk, sit, use hands to handle or feel objects, reach, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl.
  • Regularly lift up to 60 pounds.
  • Meet the stated vision requirements, including close and distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Maintain regular and consistent attendance.
  • Serve alcohol when assigned, in compliance with applicable age requirements, laws, training, permits, and licenses.
  • Know and follow legal obligations regarding alcohol service.
  • Know coupons and ongoing promotions.
  • Know and promote the Regal Crown Club Program.
  • Know and enforce the MPAA rating system.
  • Provide exceptional guest service, including smiling, greeting, and thanking guests.
  • Handle money and merchandise, including saleable and non-saleable items.
  • Operate, prepare, and clean concession equipment, including using the popcorn popper correctly and following emergency procedures.
  • Use concession storerooms and cleaning materials properly, following MSDS guidance.
  • Follow concession opening, closing, and between-show procedures.
  • Know emergency, evacuation, and robbery procedures.
  • Use sales techniques, including upselling and suggestive selling.
  • Follow counterfeit bill procedures.
  • Comply with local, state, and federal food safety laws.
  • Comply with the dress code.
  • Maintain the accuracy of cash drawers, inventory, and coupons.
  • Follow federal and state laws concerning breaks and meal periods.
  • Complete or make progress toward the cast member and concessionist certification program.
  • Read and understand training materials, including materials on sexual harassment and discrimination.

Benefits

  • Free movie passes at any Regal location.
  • Discounted concessions at any Regal location.
  • Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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