Computer Support Specialist

Cynet Systems • Albany, NY

1d

About The Position

The Computer Support Specialist assists with program functions by providing data analysis, maintaining data pipelines, mapping databases, and delivering computer support and training. The role is suited to a dependable, detail-oriented, highly motivated person who can work in a fast-paced, high-volume office environment, multitask, and shift between assignments as deadlines and priorities change. Knowledge of complex databases, the ability to learn new processes quickly and efficiently, and strong interpersonal communication skills are essential.

Requirements

• High school diploma or equivalent.
• At least two years of experience working in a professional IT-based setting.
• Excellent working knowledge of Microsoft Office, specifically Excel, SharePoint, and Access.
• Ability to enter data into and extract data from electronic databases.
• Ability to work independently and as part of a team with different personalities.
• Ability to handle multiple, shifting priorities.
• Good interpersonal skills to communicate effectively with internal and external entities.
• Knowledge of complex databases and ability to learn new processes quickly and efficiently.

Nice To Haves

• Certification in Microsoft Office products.
• Experience creating and maintaining databases and mapping existing databases.
• Experience in SQL, Python, R, or Tableau.

Responsibilities

• Provide analysis of data.
• Create and maintain data dictionaries.
• Run and maintain data pipeline processes.
• Map existing databases and perform routine database maintenance as specifically directed.
• Provide various aspects of general computer support.
• Provide training and support for staff, providers, and consumers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED