Computer Support Specialist

US: Tryfacta•Albany, NY

1d•Hybrid

About The Position

Tryfacta is seeking a Computer Support Specialist to perform Quality Assurance testing for its client at One Commerce Plaza in Albany, New York. This is a temporary, 24-month contract assignment with a Monday–Friday schedule of 37.5 hours per week, generally 8 a.m.–4 p.m.; the schedule is negotiable. Up to 50% telecommuting may be permitted at the hiring manager’s discretion. The department does not provide parking, and the office is accessible by mass transit. The role supports the client’s PMO by developing and executing quality assurance testing for client applications. The specialist will create test plans and detailed test cases, conduct manual and automated testing, manage defects in Jira, validate fixes, and maintain regression coverage. The role also involves collaborating with engineers to define acceptance criteria and testable requirements, reporting on defects, and establishing QA metrics to monitor quality improvements. Applicants must provide a candidate-created test script and a resume. Vendors must also complete the specified bidding and minimum-qualification certifications.

Requirements

Proof of eligibility to work in New York State.
At least 3 years of experience using Jira for test management or bug tracking.
At least 5 years of experience performing unit, integration, user acceptance (UAT), regression, and system testing.
At least 2 years of experience performing QA testing on Agile projects.
At least 5 years of experience writing test scripts.
Excellent communication skills.
Attention to detail.
Submit a test script created by the candidate and a resume.

Responsibilities

Develop test plans.
Write detailed test cases based on project requirements.
Perform manual testing of client applications.
Identify and document bugs in the client’s Jira environment.
Retest identified bugs to validate fixes.
Design and execute manual and automated test plans for new features and releases.
Build and maintain a regression test suite to catch issues before production.
Perform exploratory testing to identify edge cases that automated tests may miss.
Partner with engineers early in development to define acceptance criteria and testable requirements.
Track, prioritize, and report defects to support timely resolution.
Establish QA metrics, including defect escape rate, test coverage, and time-to-detect, to measure quality improvements.