Computer Operator

TEKsystems • Virginia Beach, VA

2d • $25 - $30 • Onsite

About The Position

Our client is hiring a Computer Operators Level I to work onsite and overnight. Computer Operators responsible for monitoring of all network systems, servers, applications and communications that service the Store Support Center, Distribution Centers, Store Operations and Disaster Recovery. Computer Operations is a 24/7/365 operation. Associates must be willing and able to work rotating days off and/or non-standard work shifts, including evenings, overnight, holidays, and weekends. This position is for 3rd shift working 12:00am – 8:30am.

Requirements

• Required shift work and weekends. Willing to work overtime as required. Must be flexible to take on additional shifts when necessary
• IBMi iSeries Experience
• ServiceNow Experience
• Data Center Operations Experience
• Software monitoring tools Zabbix and Trane Tracer Building Management System experience
• Comptia Network+, and/or Security+ certification
• Basic level experience scripting

Responsibilities

• Support all enterprise systems, performing system monitoring, troubleshooting, escalation, and issue resolution
• Ensure all jobs on the iSeries run in a timely manner, perform troubleshooting and follow established escalation procedures
• Initiate and monitor tasks related to daily run sheets, and job processing schedules
• Responsible for monitoring, coordinating, documenting and tracking system backups
• Manage and control all access to the Data Center suite to ensure the integrity of the facility while allowing maintenance and upgrades to be completed
• Monitor environmental systems within the Network Operations Center and Data Centers
• Manage Incidents and Service Requests via ServiceNow to ensure service level agreements (SLA) are met
• Perform user provisioning and de-provisioning tasks per approved requests
• Provide support to users and remote distribution centers
• Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator) and PC/Server hardware
• Assist Data Center Operations Manager with special projects that may be assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed