Compliance Manager (Affordable Housing) - Temp Role
About The Position
The temporary Compliance Manager oversees internal and external compliance requirements for Bickerdike’s rental housing portfolio, working under the direction of the Vice President of Property Management and in accordance with Bickerdike’s mission. The assignment is expected to last 4–6 weeks or longer as needed. The position works in the office and at property sites, with no hybrid work-from-home schedule, and requires travel among scattered property sites. The role requires strong managerial and leadership skills, planning and organizational abilities, critical thinking, decision-making, and the ability to interpret technical, legal, regulatory, and industry materials. The Compliance Manager conducts file audits and certifications, supports external audits and site visits, maintains policies and operational manuals, administers the One Site property management system, and assists with staff training, performance monitoring, financial analysis, budgets, contracts, waitlists, and file management. The schedule is Monday through Friday, 9 a.m. to 5 p.m., 40 hours per week.
Requirements
- Bachelor of Arts degree in a related field of study.
- Specialized compliance training and certification in Low Income Housing Tax Credits (Section 42) and HUD-assisted properties.
- At least 3 years of related work experience.
- Computer literacy, including Microsoft Word, Excel, and Outlook for Windows.
- Professional verbal and written communication skills.
- Organizational and interpersonal skills.
- Ability to travel to scattered property sites or work in the office; no hybrid work-from-home schedule.
- Ability to operate a vehicle and work weekends and/or evenings when needed.
- Ability to lift and/or move up to 30 pounds.
- Ability to perform the position’s physical demands, including prolonged sitting and standing, walking, talking, hearing, seeing, bending, stooping, kneeling, moving arms, climbing stairs or ladders, traversing properties with stairs and uneven surfaces, and working in varying weather conditions.
Nice To Haves
- Advanced-level Microsoft Excel skills.
- Experience with One Site or other property management software.
- Chicago north side residency, particularly in neighborhoods served by the organization.
Responsibilities
- Conduct an ongoing tenant file audit program, reviewing at least 30% of each project’s files annually for completeness, accuracy, and compliance with the standardized file organization structure; report findings to the Vice President of Property Management and CEO and help correct deficiencies.
- Work with Property Managers to prepare for and participate in stakeholder site visits and external file audits, coordinating and gathering compliance information with the Asset Management Department.
- Manage initial tenant file certification approvals and annual file audits, oversee staff corrections, and document findings and recommendations for policy or process changes.
- Coordinate development and maintenance of the Property Management Operations Manual, including updating materials, promoting consistent use of policies and procedures, maintaining manual records, and tracking staff acknowledgements.
- Maintain knowledge of property management operational standards, recommend new or updated policies to the Vice President of Property Management, and develop policies as required.
- Manage property-specific tenant screening, move-in, and recertification electronic file templates and ensure their proper use.
- Manage the Property Management department’s One Site system, including report and document templates, regular reports, annual rent updates, and effective system deployment and use.
- Serve as the organization’s One Site subject matter expert, establish and facilitate internal One Site training, and provide technical assistance to staff.
- Assist the Vice President of Property Management with performance monitoring, including vacancy, budget, variance, and work order reports.
- Oversee systems for property waitlists, including applicant pools, data management, status updates, move-ins, move-outs, transfers, annual updates, and waitlist reopenings.
- Assist with service contract coordination by maintaining vendor lists, tracking expirations, preparing RFPs, evaluating bids, checking referrals, and recommending contract execution.
- Identify required compliance and certification training for the property management team, track staff training and compliance requirements, and initiate enrollment as needed.
- Assist with oversight and analysis of property financial performance, annual budgets, budget variances, tenant delinquencies, bad debt, and rent loss due to vacancies.
- Oversee file room security and file management, including policies and procedures for document storage, purging, and destruction.
- Maintain knowledge of affordable housing compliance best practices and participate in industry advocacy to streamline compliance and reporting and reduce unnecessary burdens.
- Perform other duties and special projects as assigned.
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What This Job Offers
Career Level
Manager
