Compliance Leasing Specialist

HRI Properties•New Orleans, LA

10d

About The Position

The Compliance Leasing Specialist is responsible for maintaining successful and consistent marketing and leasing of the property. The role involves welcoming prospects and residents, managing waiting lists and unit availability, processing applicant files, completing screenings and verifications, preparing lease documents, conducting orientations, and maintaining accurate resident records in Yardi and Elite. The specialist also assists with inspections, audits, and administrative tasks as assigned.

Requirements

One to two years of leasing experience.
Proficiency in Microsoft Office Suite.
Professionalism, integrity, and the ability to maintain confidentiality.
Ability to be self-starting, organized, and detail-oriented, with good communication and interpersonal skills.
Ability to work on a deadline-driven schedule.
Must be able to work some weekends and extended hours.
Ability to lift, carry, position, or move up to 20 pounds at a time.
Manual dexterity with normal hand and finger movement and coordination.
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

Knowledge of LIHTC, HOME, and HUD programs; ability to clearly explain program requirements to applicants.
Customer service and sales experience.
Yardi and Elite experience.

Responsibilities

Warmly greet visitors, prospective renters, and current residents.
Maintain accurate, up-to-date waiting lists and rental-unit status, including availability.
Contact prospects on tax credit and public housing waiting lists, schedule appointments in Yardi, and conduct property and vacant-unit tours.
Ensure available units and model apartments are in good condition for prospects to view.
Process applicant files for move-in by conducting household interviews and confirming application information is correctly listed and documented.
Complete background screenings, obtain third-party verifications, track responses, and prepare files for lease signing.
Follow up promptly and consistently on applicant inquiries so applications are processed promptly.
View apartments and prepare lease documents 24 hours before scheduled move-ins.
Conduct new-resident orientations, explain lease provisions, and review house rules item by item.
Ensure required new-move-in documents are signed, scanned, filed, and corrected in Yardi.
Ensure required information is entered correctly in Yardi and Elite.
Maintain resident files in both digital and paper form.
Assist with property inspections and audits as needed.
Assist with administrative tasks as assigned by the Compliance Manager.
Perform other related duties as assigned.