Compliance Enhancement Coordinator

KENCCID•Philadelphia, PA

6d•$58,000 - $62,000

About The Position

The Compliance Enhancement Coordinator (CEC) ensures that KenCCID’s Individuals and employees are in a safe and healthy environment. The role oversees the incident management system, ensuring incidents are reported, documented, and investigated in a timely manner, and maintains the quality, reliability, functionality, effectiveness, efficiency, and performance of services provided to Individuals. As part of the compliance team, the CEC supports legal and regulatory compliance, including OSHA, other federal laws, Pennsylvania Department of Human Services and Office of Developmental Programs requirements, PA Title 55 §§6400 and 6100, and Subchapter Q §6000.961. This is a full-time, exempt salaried position. The CEC oversees compliance with the state incident management system, works proactively to prevent reportable incidents, and educates staff about eliminating abuse and neglect. The position reports to the Compliance Manager and works collaboratively with the Program Director, HR Director, Training Manager, and other KenCCID staff. The role includes oversight of incident reporting and investigations, analysis of incident trends, and coordination with compliance and program staff on quality improvement. The CEC also serves as a Certified Investigator, investigates allegations of abuse, neglect, and financial exploitation implicating staff, and participates in administrative and peer review processes. The position requires travel to KenCCID sites throughout Northeast Philadelphia.

Requirements

Experience managing compliance, particularly in health care and/or developmental disabilities.
Bachelor’s degree in a relevant field and at least three years of relevant work experience.
Certification as a Pennsylvania Certified Investigator.
Proven knowledge of state and federal regulations governing KenCCID, particularly §§6100 and 6400.
Maintain a valid driver’s license.
Ability to identify and develop training solutions to organizational challenges.
Ability to multitask and manage crises flexibly and efficiently.
Ability to collaborate with multiple teams across the agency.
Ability to communicate effectively with a diverse workforce, including differences in race, national origin, education, and socioeconomic background.
Ability to function under pressure and work independently.
Excellent written and verbal communication skills.
Effective organizational and time-management skills.
Strong interpersonal skills.
Effective analytical and evaluation skills.
Working knowledge and understanding of Community Homes.
Ability to work effectively as a team member and be results-oriented.
Ability to lift 50 pounds and possess physical dexterity.
Ability to sit at a desk for several hours at a time.
Ability to stand for long periods while conducting in-person training.
Ability to use a computer and computer hardware.

Responsibilities

Protect the safety, well-being, and rights of Individuals.
Track incident and investigation data and analyze program trends.
Coordinate with the Compliance Director and staff on using incident and investigation data to develop and monitor the Quality Improvement Plan.
Work with ODP and other federal and state agencies on licensing and compliance matters.
Oversee incident reporting to meet state or funder requirements, reviewing reports for quality, timeliness, and appropriate follow-through.
Maintain knowledge of the 6100 and 6400 regulations.
Implement incident management processes and ensure safeguards protect Individuals in KenCCID’s care.
Determine which incidents warrant formal investigation.
Assign investigations to appropriate Certified Investigators and supervise the investigative process.
Review and give final approval to written investigation summaries and reports.
Monitor and stage investigations in the HCSIS/EIM system.
Follow established Investigation and Peer Review Process protocols.
Coordinate with the Training Manager and Training Coordinator on training in incident reporting and investigation practices.
Consult with the HR Director and Compliance Manager on incident management and investigation practices to ensure compliance with requirements, corporate policies, and quality standards.
Serve as a Certified Investigator and investigate allegations of abuse, neglect, and financial exploitation implicating staff.
Conduct fair, prompt, thorough, regular, and comprehensive investigations based on regulations and standards.
Serve on administrative review teams.
Coordinate peer reviews of completed investigations with Certified Investigators and administrative staff within the program.
Travel to KenCCID sites throughout Northeast Philadelphia as needed.