Enhancement Manager

JUNIPER LANDSCAPING•Kissimmee, FL

About The Position

Juniper is seeking an Enhancement Manager for its Landscape Maintenance team. The role manages landscape enhancement projects and services, including scheduling work, supervising and developing team members, and coordinating the people, materials, equipment, and subcontractors needed to deliver quality work. The manager supports branch operations and Account Managers, works with clients to understand their needs, and sells enhancement services and projects. The position is also responsible for safety, quality control, budgets and project costs, equipment and tool maintenance, materials and deliveries, accurate paperwork and billing information, and the required computer systems. The manager may perform hands-on work with crews when needed. Juniper is a full-service landscape design, build, and management company serving the Southeast, with more than 30 locations and 2,000+ team members. The company describes its culture as focused on welcoming, growing, and celebrating people and offers career growth opportunities and benefits.

Responsibilities

Manage landscape enhancement services and projects, coordinating the materials, people, equipment, and subcontractors required to produce quality work.
Schedule and guide the branch’s day-to-day enhancement service operations.
Support Account Managers with estimating and designing enhancement proposals.
Collaborate with Account Managers to understand client needs and meet with clients directly to provide customer service.
Sell enhancement services and projects to clients.
Train and develop team members on equipment operation, planting techniques, safety guidelines, and quality standards, and administer disciplinary actions.
Ensure team members follow safety protocols.
Interview and hire team members.
Perform hands-on work with crews as needed to meet work and scheduling demands.
Use hand tools, power tools, and/or equipment to perform landscape enhancement projects.
Ensure tools and equipment are properly maintained, stored, and used.
Order materials, manage costs, and coordinate deliveries.
Ensure paperwork and reports for work order tickets and client billing are accurately completed and updated.
Maintain and manage required computer systems, including timekeeping, job databases, and service schedules.
Monitor budgets, labor, costs, and gross profits for enhancement projects.
Perform other relevant job duties as needed.