Enhancement Manager (51031)

JUNIPER LANDSCAPING OF FLORIDA LLC•Kissimmee, FL

About The Position

Juniper is seeking an Enhancement Manager for its Landscape Maintenance team in Kissimmee, Florida. The role manages landscape enhancement projects and services, including project scheduling, team supervision, and coordinating the people, materials, equipment, and subcontractors needed to deliver quality work. The manager is responsible for budgets, successful operations, quality control, and promoting a culture of safety and continuous improvement. The Enhancement Manager works with Account Managers to estimate and design proposals, understand client needs, and provide customer service, including meeting with clients and selling enhancement services. The position also trains and develops team members, enforces safety protocols, hires and interviews employees, and may perform hands-on work with crews when needed. Other duties include maintaining equipment and tools, ordering materials and coordinating deliveries, updating work orders and billing paperwork, managing relevant computer systems, and monitoring project costs, labor, and gross profits. Juniper is a full-service landscape design, build, and management company serving the Southeast. The company describes itself as an award-winning industry leader with more than 30 locations and 2,000+ team members. It offers career growth opportunities and benefits including health, dental, and vision insurance, a 401(k), and PTO plans.

Responsibilities

Manage landscape enhancement services and projects, coordinating the materials, people, equipment, and subcontractors needed to produce quality work.
Provide day-to-day operational scheduling and guidance for the branch’s enhancement service needs.
Support Account Managers with estimating and designing enhancement proposals.
Collaborate with Account Managers to understand client needs, meet directly with clients, and provide excellent customer service.
Sell enhancement services and projects to clients.
Train and develop team members in equipment operation, planting techniques, safety guidelines, and quality standards; take disciplinary actions as needed.
Ensure team members follow safety protocols.
Interview and hire team members.
Perform hands-on work with crews as needed to meet work and scheduling demands.
Use hand tools, power tools, and/or equipment to perform landscape enhancement projects.
Ensure equipment and tools are properly maintained, stored, and used.
Order materials, manage costs, and coordinate deliveries.
Ensure paperwork and reports for work order tickets and client billing are accurately completed and updated.
Maintain and manage required computer systems, including timekeeping, job databases, and service schedules.
Understand budgets, labor, costs, and gross profits on enhancement projects.
Perform other relevant job duties as needed.