DSP Complex Needs - Brooklyn

AHRC NYC•Brooklyn, NY
•Onsite

About The Position

AHRC New York City is seeking a Complex Needs Direct Support Professional (CNDSP) for a group home residence in Brooklyn. The CNDSP supports the emotional, physical, and personal well-being of residents by providing a nurturing, structured, and protective environment. The role involves engaging with the people supported and relevant stakeholders to mitigate crisis-related factors and sustain a safe, stable life in the community. The position pays $22 per hour and is scheduled Tuesday through Saturday, 2:00 p.m. to 10:00 p.m. (40 hours per week). The role is based in Brooklyn, NY 11225. Schedule or program assignments may change to meet the needs of the people supported; flexibility and the ability to respond to scheduling needs are required. Shifts may include early mornings, evenings, or weekends. The CNDSP promotes health and wellness, supports independence and relationships, advocates for residents, administers prescribed medication as required, responds to crises and emergencies, maintains incident records, and assists with household tasks. Required onboarding and ongoing training apply; Residential Complex Needs and Ukuru training should be completed as soon as possible when supported and approved by leadership, ideally within the first year of employment.

Requirements

  • Associate’s or bachelor’s degree in a Human Services field plus one year of experience providing direct support to adults with autism and behavioral challenges, or a high school diploma plus three years of experience.
  • Experience implementing behavior support plans and understanding positive behavior support approaches, including positive reinforcement, prevention, and de-escalation strategies.
  • Ability to establish and maintain working relationships with residents, families, clinical staff, and community agencies as needed.
  • Ability to solve problems and make judicious decisions regarding residents’ health and well-being.
  • Ability to maintain certifications in medication administration, first aid, CPR, and other required professional training.
  • Ability to perform lifting tasks, including transferring individuals into and out of wheelchairs, beds, and showering or toileting situations as needed.
  • Reasonable flexibility in work hours and ability to respond to the scheduling needs of individuals supported.

Nice To Haves

  • Experience using assistive communication strategies and visual supports.
  • Valid New York or Tri-State driver’s license held for more than three years and a clean driving record.

Responsibilities

  • Promote the physical and mental health and wellness of people supported through health maintenance and prevention strategies, accurate medication administration as needed, and trauma-informed, person-centered care.
  • Apply crisis prevention, intervention, and resolution techniques as appropriate to the circumstances and individuals.
  • Advocate for individuals in all settings.
  • Follow mandated reporter requirements concerning abuse, neglect, and maltreatment.
  • Support individuals in attaining stability, self-esteem, and independence by providing appropriate support and information.
  • Use formal and informal assessment practices to inform service responses to individuals’ needs, desires, and interests.
  • Help individuals develop and maintain positive personal relationships.
  • Use effective communication strategies to build collaborative relationships with individuals supported.
  • Obtain and administer prescribed medications in accordance with physician orders and AMAP requirements; accompany and advocate for individuals in hospitals and health centers when assigned.
  • Follow emergency notification procedures to ensure the safety and welfare of individuals.
  • Maintain records related to incidents and crisis interventions.
  • Assist with household management, including shopping, meal preparation, laundry, and cleaning.
  • Provide coverage according to the staffing schedule established by residence managers and accommodate schedule or program assignment changes as needed.
  • Complete required onboarding and ongoing training, including Residential Complex Needs and Ukuru training as soon as possible when approved and supported by leadership, ideally within the first year.
  • Perform other duties as required.

Benefits

  • Free quality medical insurance with family and single plans
  • Paid training
  • Paid sick, personal, and vacation time
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Flexible Spending account
  • 403(b) retirement plan
  • 403(b) match
  • Life insurance
  • Employee discount
  • Referral program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service