Complex Director of Maintenance - Hulsing Enterprises LLC

Hulsing Hotels/ Earth Fare / Accucare•Asheville, NC
•Onsite

About The Position

Hulsing Hotels is seeking an experienced, ownership-minded Complex Director of Maintenance to provide senior technical and operational leadership across the Crowne Plaza Resort Asheville, the Four Points by Sheraton Asheville Downtown, the Asheville Racquet Club, and other area companies in the Hulsing portfolio. The role is the senior maintenance and engineering authority for the complex, partnering with General Managers, ownership, and the Vice President of Operations to protect physical assets, control costs, ensure regulatory compliance, and maintain facilities that reflect luxury hospitality standards. This multi-property role oversees facilities, engineering, and grounds operations across a resort, a downtown hotel, and a racquet club. The Director reports to the Vice President of Operations and serves as the primary technical resource for property leadership, ownership, and capital planning. The position combines strategic oversight with hands-on leadership, team development, preventive maintenance, capital project delivery, budgeting, vendor management, compliance, and sustainability initiatives.

Requirements

  • At least 7–10 years of progressive facilities, engineering, or maintenance management experience.
  • At least 3–5 years in a senior- or director-level role overseeing multiple properties or locations.
  • Proven experience managing capital improvement projects, vendor relationships, and multi-site maintenance operations within budget and on schedule.
  • Comprehensive technical knowledge of HVAC, plumbing, electrical, structural, life safety, and mechanical building systems across hotel and club facilities.
  • Strong financial acumen and ability to develop, manage, and analyze budgets, forecasts, and capital expenditure plans for multi-property operations.
  • Strong presence and communication skills to build trust and alignment with ownership, General Managers, and operational teams.
  • Valid driver’s license required.
  • Regular travel between properties required.

Nice To Haves

  • Demonstrated experience in hotel, resort, club, or luxury hospitality facility management is strongly preferred.
  • Bachelor’s degree in Facilities Management, Engineering, Construction Management, Hospitality Management, or a related field is preferred; equivalent technical training, trade certifications, and senior-level management experience will be considered.
  • CHFE, CFM, EPA 608, or OSHA 30 certification is a plus.

Responsibilities

  • Provide strategic and hands-on leadership of maintenance, engineering, and grounds operations across all properties in the complex.
  • Develop and maintain preventive maintenance programs for HVAC, plumbing, electrical, structural, life safety, and mechanical systems.
  • Conduct regular site visits to assess property conditions and inspect completed work.
  • Recruit, hire, coach, and retain maintenance technicians, engineers, groundskeepers, and property-level supervisors.
  • Plan, coordinate, and execute capital improvement projects and facility upgrades; develop scopes, timelines, and cost estimates and present recommendations to ownership and the Vice President of Operations.
  • Develop and manage annual maintenance and engineering budgets and multi-year capital investment plans, controlling costs while protecting facility quality and reliability.
  • Establish and manage vendor and contractor relationships and service contracts, ensuring timely, cost-effective, quality-driven service.
  • Ensure compliance with building codes, fire safety regulations, environmental standards, OSHA requirements, and brand standards.
  • Drive energy management and sustainability initiatives across the portfolio.
  • Travel regularly between properties.
  • Model professional standards, inspect expected work, drive continuous improvement, provide outstanding guest service, prioritize safety and compliance, and support team development and accountability.
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