Complex Director of Maintenance - Hulsing Enterprises LLC

Hulsing Enterprises•Asheville, NC

19d

About The Position

Hulsing Hotels is seeking an experienced, ownership-minded Complex Director of Maintenance to provide senior technical and operational leadership across the Crowne Plaza Resort Asheville, Four Points by Sheraton Asheville Downtown, Asheville Racquet Club, and other area companies within the Hulsing portfolio. The role serves as the complex’s senior maintenance and engineering authority, partnering with General Managers, ownership, and the Vice President of Operations to protect physical assets, control costs, ensure regulatory compliance, and maintain facilities that reflect luxury hospitality standards. This is a multi-property leadership role overseeing facilities, engineering, and grounds operations across a resort, downtown hotel, racquet club, and other portfolio businesses. The Director will establish a cohesive maintenance culture while addressing the distinct systems, guest profiles, and operating rhythms of each property. The position reports to the Vice President of Operations and is the primary technical resource for property leadership, ownership, and capital planning. Hulsing Enterprises is a privately held, multi-entity company founded by Dennis Hulsing, with corporate offices in Asheville, North Carolina, and Kansas City, Kansas. It owns, operates, or affiliates with more than 30 businesses in hospitality, tennis and fitness clubs, and durable medical supply. The company describes its culture as entrepreneurial, with leaders expected to set high standards, develop teams, protect assets, and deliver sustainable profitability while representing its commitment to genuine hospitality.

Requirements

Minimum 7–10 years of progressive facilities, engineering, or maintenance management experience.
At least 3–5 years in a senior- or director-level role overseeing multiple properties or locations.
Proven track record managing capital improvement projects, vendor relationships, and multi-site maintenance operations within budget and on schedule.
Comprehensive technical knowledge of HVAC, plumbing, electrical, structural, life safety, and mechanical building systems across hotel and club facility types.
Strong financial acumen and ability to develop, manage, and analyze budgets, forecasts, and capital expenditure plans for multi-property operations.
Strong presence and communication skills to build trust and alignment with ownership, General Managers, and operational teams.
Valid driver’s license.
Bachelor’s degree in Facilities Management, Engineering, Construction Management, Hospitality Management, or a related field preferred; equivalent technical training, trade certifications, and senior-level management experience will be considered.

Nice To Haves

Experience in hotel, resort, club, or luxury hospitality facility management.
CHFE, CFM, EPA 608, or OSHA 30 certification.

Responsibilities

Provide strategic and hands-on leadership of maintenance, engineering, and grounds operations across the properties in the complex.
Ensure consistent physical plant performance, safety, and presentation standards.
Develop and maintain preventive maintenance programs for HVAC, plumbing, electrical, structural, life safety, and mechanical systems.
Conduct regular site visits to assess property conditions and inspect completed work.
Recruit, hire, coach, and retain maintenance technicians, engineers, groundskeepers, and property-level supervisors.
Lead the planning, coordination, and execution of capital improvement projects and facility upgrades.
Develop project scopes, timelines, and cost estimates and present recommendations to ownership and the Vice President of Operations.
Develop and manage annual maintenance and engineering budgets and multi-year capital investment plans.
Control costs while protecting the quality and reliability of physical plant operations.
Establish and manage vendor and contractor relationships and service contracts, ensuring timely, cost-effective, quality-driven service.
Ensure compliance with applicable building codes, fire safety regulations, environmental standards, OSHA requirements, and brand standards.
Drive energy management and sustainability initiatives across the portfolio.
Travel regularly between properties.