Complex Director of Maintenance - Hulsing Enterprises LLC

Hulsing Hotels/ Earth Fare / Accucare•Asheville, NC

21d

About The Position

Hulsing Hotels is seeking an experienced, ownership-minded Complex Director of Maintenance to provide senior technical and operational leadership across the Crowne Plaza Resort Asheville, the Four Points by Sheraton Asheville Downtown, the Asheville Racquet Club, and other area companies within the Hulsing portfolio. The role is the senior maintenance and engineering authority for the complex, partnering with General Managers, ownership, and the Vice President of Operations to protect physical assets, control costs, ensure regulatory compliance, and maintain facilities that reflect the quality and character of a luxury hospitality brand. This multi-property leadership role oversees facilities, engineering, and grounds operations across a resort, a downtown hotel, and a racquet club. The Director will build a cohesive maintenance culture while meeting the different needs and operating rhythms of each property. The position reports to the Vice President of Operations and serves as the primary technical resource for property leadership, ownership, and capital planning across the complex. Hulsing Hotels is part of Hulsing Enterprises, a privately held, multi-entity company founded by Dennis Hulsing, with corporate offices in Asheville, North Carolina, and Kansas City, Kansas. The organization owns, operates, or affiliates with more than 30 businesses across hospitality, tennis and fitness clubs, and durable medical supply. Its entrepreneurial culture expects leaders to act like on-site business owners, set high standards, develop teams, protect assets, and deliver sustainable profitability while representing the company’s commitment to genuine hospitality.

Requirements

Minimum 7–10 years of progressive facilities, engineering, or maintenance management experience.
At least 3–5 years in a senior- or director-level role overseeing multiple properties or locations.
Proven track record managing capital improvement projects, vendor relationships, and multi-site maintenance operations within budget and on schedule.
Comprehensive technical knowledge of HVAC, plumbing, electrical, structural, life safety, and mechanical building systems across hotel and club facility types.
Strong financial acumen and ability to develop, manage, and analyze budgets, forecasts, and capital expenditure plans for multi-property operations.
Communication and relationship-building skills to establish trust and alignment with ownership, General Managers, and operational teams.
Valid driver’s license required, with regular travel between properties.

Nice To Haves

Demonstrated experience in hotel, resort, club, or luxury hospitality facility management.
Bachelor’s degree in Facilities Management, Engineering, Construction Management, Hospitality Management, or a related field.
CHFE, CFM, EPA 608, or OSHA 30 certification.

Responsibilities

Provide strategic and hands-on leadership of maintenance, engineering, and grounds operations across all properties in the complex.
Ensure consistent standards for physical plant performance, safety, and presentation.
Develop and maintain comprehensive preventive maintenance programs for HVAC, plumbing, electrical, structural, life safety, and mechanical systems.
Conduct regular site visits to assess property conditions and inspect completed work.
Recruit, hire, coach, and retain maintenance technicians, engineers, groundskeepers, and property-level supervisors.
Lead planning, coordination, and execution of capital improvement projects and facility upgrades; develop scopes, timelines, and cost estimates and present recommendations to ownership and the Vice President of Operations.
Develop and manage annual maintenance and engineering budgets and multi-year capital investment plans, controlling costs while protecting physical plant quality and reliability.
Establish and manage relationships and service contracts with qualified vendors and contractors, ensuring timely, cost-effective, quality-driven service.
Ensure compliance with applicable building codes, fire safety regulations, environmental standards, OSHA requirements, and brand standards.
Drive energy management and sustainability initiatives across the portfolio.