About The Position

The Complex Assistant Director of Banquets leads the daily execution of banquet functions at Signia Bonnet Creek and Waldorf Astoria Orlando, delivering memorable guest experiences. The role oversees event planning and operations, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas. It ensures event spaces are set up and broken down to specifications and quality standards, coordinates event details across hotel teams, and supervises, supports, and develops banquet team members. The position also maintains compliance with health, safety, sanitation, and alcohol awareness regulations.

Requirements

  • Demonstrate Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and a focus on the now.

Responsibilities

  • Bring an upbeat, friendly attitude to guest interactions and proactively seek ways to make guest experiences special.
  • Plan, organize, and execute banquet events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
  • Oversee function-room setup, ensuring linens, silverware, glassware, and chinaware meet event specifications and quality standards.
  • Communicate event specifications, procedures, and updates to Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping teams.
  • Ensure function rooms are properly broken down and equipment is stored correctly for subsequent events.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Benefits

  • 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including coverage options for dental and vision care.
  • Retirement plans.
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