Competency Center Sales Representative

Würth Industry USA • Bondurant, IA

1d

About The Position

The Competency Center Sales Representative builds and maintains positive relationships with customer contacts by promoting solutions and services to grow sales and profitability. The role is a key point of contact between customers and multiple internal departments and ensures that both parties meet their customer-contract obligations on time.

The representative develops sales plans and customer growth strategies, pursues new opportunities, manages contract renewals, monitors competitive activity, and resolves customer issues. The position also supports customer implementations and continuous improvement, maintains sales and customer records in the CRM system, and coordinates with Sales Operations and other departments to protect customer profitability and manage contractual requirements. Travel is estimated at up to 60%.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, Engineering, or a related field, and/or equivalent experience.
• At least 2 years of industrial sales experience with related products and/or in a related industry.
• Valid driver's license and approved driving record.
• High standard of professionalism and ethics.
• Ability to analyze complex business situations and develop creative, business-focused solutions.
• Self-starter with the motivation and ability to manage and drive one's own schedule.
• Ability to interpret instructions furnished in written, oral, blueprint, or schedule form.
• Strong listening and interpersonal skills and formidable negotiating skills.
• Effective verbal and written communication skills, including the ability to speak effectively before groups of customers and employees.
• Persuasion, sales, and presentation skills.
• Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to prioritize multiple tasks and execute in a high-pressure environment.
• Comfort with and efficiency in data analysis, graphs, statistics, percentages, and ratios.
• Willingness to travel up to an estimated 60%.

Nice To Haves

• Experience with project management and/or new customer onboarding.
• Teamwork, collaboration, and humility.

Responsibilities

• Schedule, create, and lead quarterly business reviews.
• Formulate medium- to long-range sales plans to protect, grow, and diversify relationships with a defined group of customers.
• Develop and implement strategic customer growth roadmaps focused on new business awards and building customer dependence.
• Pursue additional sales opportunities and proactively drive them to successful closure.
• Engage customer contacts to initiate contract renewals and ensure contracts are renewed on time.
• Monitor competitive activity in each account and formulate and communicate appropriate response strategies.
• Resolve issues autonomously and ensure customers receive high-quality service.
• Maintain or improve customer margins through coordinated work with Sales Operations and other departments, including obtaining customer approval for substitutes or alternatives and implementing necessary price increases.
• Maintain accurate sales pipeline, prospect, customer, and communication information in the CRM system.
• Assist in managing contractual obligations, including excess and obsolete inventory, value-added and value-engineered items, cost-savings documentation, pricing and material-index reviews, inventory reductions, and expense minimization.
• Own relationships with mid-level clients and foster relationships with senior clients.
• Support customer implementations and continuous improvement initiatives.
• Perform other duties as assigned.

Benefits

• Maternity/paternal leave after 1 year of service.
• Tuition reimbursement eligibility after 1 year of service.
• Medical, vision, dental, and life insurance and other health benefits and programs.
• 401(k).
• Short-term disability and long-term disability.
• Paid time off accrued per pay period, with an additional day earned per year of service.
• 10 paid holidays.
• Potential eligibility to participate in an annual incentive bonus, subject to various factors including organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level