Competency, Training & Development Instructor

Texas Health & Human Services Commission•Harlingen, TX

2d•$3,900 - $5,372•Onsite

About The Position

The Competency, Training & Development Instructor (Training Specialist II) provides routine training to ensure employees develop the core and specialty competencies required for their positions at the Rio Grande State Supported Living Center. The role plans, designs, organizes, conducts, and evaluates training programs, including new employee orientation, refresher training, and continuing education. The instructor serves as a liaison to facility departments and programs and may assist other trainers, including training trainers. Assignments, tools, equipment, and procedures are guided by the HHSC Facility Support Services Competency Training Department, while the instructor may use creativity to make training relevant, interactive, and engaging. The position works under the general supervision of the Facility Competency and Training Department Director. Duties, work location, and shift patterns may change to meet facility needs, and the employee may support disaster response, recovery, or Continuity of Operations activation. The position is based at a state supported living center serving people with intellectual and developmental disabilities who may be medically fragile or have behavioral support needs. The instructor supports employee competency and safe service delivery through classroom, computer lab, and on-the-job training; competency assessments; training record maintenance; curriculum development; and training needs assessments. The position requires maintaining certifications to teach assigned courses, including CPR and specialty courses, and may require alternate schedules, overtime, extended hours, weekends, or holidays. The role is full-time, regular, nonexempt, day shift, and not eligible for telework as specified in the posting.

Requirements

High school diploma or equivalent.
At least one year of experience providing services to people with developmental disabilities in an institutional or residential setting, or paid experience facilitating or conducting competency-based training for employees or adult learners in a classroom or on-the-job setting.
Valid Texas driver's license, or obtain one within 90 days after hire; applicants with an out-of-state license must provide an original certified driving record, and an eligible driving record is required under HHSC Fleet Management policy.
Obtain American Heart Association CPR instructor certification within six months of hire and maintain it thereafter.
Knowledge of, or ability to gain knowledge of, working with people with intellectual and developmental disabilities.
Knowledge of training procedures and techniques and adult education principles, and ability to apply them to curricula and learning objectives.
Ability to provide effective, engaging instruction to large groups and individuals and communicate with people of diverse backgrounds, education levels, and learning styles.
Strong interpersonal and communication skills, both oral and written, and ability to establish and maintain effective working relationships.
Ability to learn, teach, and demonstrate skills for assigned courses, including CPR, Ukeru, Safe Use of Restraints, lifting, and intervention strategies.
Ability to support approximately 55 pounds to demonstrate proper and safe lifting of a person.
Ability to evaluate, develop, and revise training programs.
Ability to use Windows-based programs such as Word, PowerPoint, and Outlook, and operate basic office and audio/visual equipment.
Ability to work independently and as part of a team, exercise good judgment, and model HHSC's mission and values.
Ability to work an alternate schedule as needed and willingness to work weekends and holidays; overtime and extended hours may be required.
Pass required fingerprint criminal background, pre-employment drug, and registry checks; state supported living center employees are subject to random drug testing.
Applicants must be at least 18 years old. Males aged 18–25 must be registered with the Selective Service.
Must provide I-9 documentation on the first day of work; HHSC uses E-Verify.

Nice To Haves

Graduation from an accredited four-year college or university.
Experience both providing services to people with developmental disabilities in an institutional or residential setting and facilitating or conducting competency-based training.

Responsibilities

Plan, organize, and conduct assigned group and computer lab training, including new-hire orientation, refresher training, and continuing education.
Evaluate employee competencies and skills according to policy and course requirements.
Substitute for other FCTD team members as needed to maintain scheduled training delivery.
Customize standardized training to improve its relevance to the facility and use interactive techniques to increase trainee engagement and retention.
Maintain accurate and complete training and attendance records, submit or enter records in applicable systems, and prepare reports on training due or delinquent.
Assist with developing curriculum materials, including multimedia presentations.
Follow safety and infection-control practices, maintain department equipment, and promptly report equipment problems.
Work with facility managers and FCTD team members to identify training needs and issues and develop training responses or improve training delivery.
Conduct post-orientation on-the-job training assessments when needed and complete required documentation.
Maintain certifications required to teach assigned courses, including CPR and specialty courses such as trauma-informed care, Ukeru, and Safe Use of Restraints.
Serve as a Master Trainer for other trainers and as a subject matter expert on training curriculum when assigned.
Attend facility meetings and provide training perspectives, quality-improvement recommendations, program training discussions, and employee training statistics.
Conduct needs and program assessments to determine training sufficiency and areas for improvement.
Participate in agency disaster response, recovery, or Continuity of Operations activities as assigned, potentially at another location or on an alternate shift.
Perform other duties as assigned.