Company Licensing Specialist
About The Position
The Company Licensing Specialist supports the Utah Insurance Department’s company licensing operations by organizing and processing licensing documentation, reviewing company information, preparing standardized licenses and approval documents, and assisting company contacts and the public. The role requires careful document review, data verification, recordkeeping, written communication, and use of office software and databases. It may also involve functionally leading or supervising staff, including assigning and reviewing work and providing training or technical assistance. The position is full-time and hybrid, based at the Taylorsville State Office Building in Taylorsville, Utah. A background check is required; a drug test is not required. The posted pay range is $15.87–$29.79 per hour. The role is with the Utah Insurance Department, whose mission is to foster a healthy insurance market through fair and reasonable practices that support available, affordable, and reliable insurance products and services.
Requirements
- Knowledge of administrative and clerical procedures and systems, including word processing, file and records management, stenography and transcription, form design, and office procedures and terminology.
- Knowledge of English language structure and content, including word meanings and spelling, composition, and grammar.
- Ability to listen to, understand, read, and communicate information and ideas clearly in speech and writing.
- Ability to give full attention to others, understand their points, ask questions as appropriate, and avoid interrupting at inappropriate times.
- Ability to understand work-related written material and speak clearly so others can understand.
- Knowledge of software applications, including Microsoft Office or Google Suite.
- Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
- Ability to identify and understand another person's speech.
- Ability to arrange things or actions in a specified order or pattern according to rules.
Nice To Haves
- Understanding of the insurance industry, insurance companies, or familiarity with Utah Code.
- Experience using auditing software to track prior company actions and Department actions.
- Experience with invoicing, data entry, accounting, audits, or maintaining notes.
Responsibilities
- Download, sort, and upload documentation from the Uniform Certificate of Authority Application database into department databases.
- Review basic changes in company details and provide high-level summaries of those changes.
- Prepare standardized licenses and internal approval documents for review.
- Assist with phone calls from company contacts.
- Prepare and process documents; review them for accuracy and completeness; reconcile discrepancies; make adjustments; update information or evaluate it against policy; and compare elements for consistency or logical relationships.
- Write or draft correspondence, reports, documents, and other written materials.
- Type and prepare reports or other materials from source documents or transcription.
- Retrieve database data to generate requested reports.
- Assist the public and others in locating, viewing, or assembling filmed, scanned, or archived documents and information.
- Provide information and determine effective ways to meet the needs of management, staff, clients, or customers.
- Verify data entry by comparing source documents against input data or using another verification technique.
- Maintain or create files and recordkeeping systems; sort, label, file, and retrieve documents or other materials.
- Lead or functionally supervise staff, including delegating assignments, monitoring and reviewing work quality, scheduling staff, providing technical assistance or training, and giving input on performance appraisals, hiring, and discipline.
- Review cases, applications, files, and records to determine action to be taken.
Benefits
- Full benefits package eligibility.
- Job stability within a well-established organization.
- Career growth and opportunities to develop skills and pursue leadership.
- Meaningful work supporting the community and organizational goals.
- Supportive, cooperative work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
