Licensing Specialist

Arizona Department of Administration • Phoenix, AZ

22h • $48,880 - $48,880

About The Position

The Licensing Specialist manages the day-to-day operations of the agency’s licensing department, ensuring applications are reviewed, applicants meet statutory requirements for their specific licenses, and required timeframes are met. The position is with the Board of Respiratory Care Examiners, which licenses and regulates respiratory care practitioners and oversees applicant licensure, training-program approvals, investigations, hearings, and disciplinary actions. The position may be eligible for remote work after successful completion of training. The office is located at 1740 West Adams Street, Phoenix, Arizona 85007. The stated annual salary is $48,880, Grade 20. The posting closes November 22, 2026.

Requirements

• Ability to create and maintain spreadsheets and Google Docs and update records in the Thentia database.
• Ability to interact professionally with the public.
• Thorough understanding of statutes and rules related to the Board.
• Knowledge of problem-resolution and customer-service techniques.
• Ability to operate a personal computer, including typing, scanning, emailing, and printing.
• Ability to maintain effective working relationships with staff and outside agencies.
• Excellent oral, written, and interpersonal communication skills.
• Ability to develop systems that make workflow efficient.
• Ability to resolve complex applicant problems.
• Ability to review and analyze applications and determine completeness based on statutes and rules.
• Ability to draft complex correspondence in an understandable format.
• Ability to operate general office equipment.
• Level 1 Fingerprint Card.
• Possess and maintain a current, valid state-issued driver’s license appropriate to the assignment if required for the position’s driving duties; employees who drive on state business are subject to driver’s-license record checks, must maintain acceptable driving records, and must complete any required driver training.

Responsibilities

• Review administrator and manager application files for administrative completeness, issue deficiency letters, and process licenses when requirements are completed.
• Proctor the state jurisprudence examination, oversee test security, and complete related testing duties, including handling scores and responses.
• Respond to telephone and email inquiries about licensing and other Board operations.
• Process license and certificate renewals and update the Thentia database.
• Interpret statutes, rules, and policies and apply them to licensing.
• Begin application investigations and open complaints.
• Perform data entry, clerical duties, and mail correspondence.
• Perform other duties related to the position as assigned.

Benefits

• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Life insurance and long-term disability insurance.
• Vacation and 10 paid holidays per year.
• Health and dental insurance.
• Retirement plan through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
• Sick leave.
• Paid Parental Leave program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed