Community Support Supervisor

Program Development Services Inc.•New York, NY

7d•Hybrid

About The Position

The Community Support Supervisor (CSS) is responsible for the leadership and daily operations of the Day Habilitation Program(s) that provide support to people with Intellectual and Developmental Disabilities (IDD). The CSS facilities person-centered planning, coordinate individualized services, and supervises Direct Support Professionals (DSP) to ensure high-quality service delivery. The CSS promotes independence and community inclusion for individuals served while ensuring compliance with New York State regulations and agency policies.

Requirements

Bachelor’s degree in human service field
Two years of Supervisory experience
Experience working with the IDD population

Nice To Haves

Master’s degree in human services related field preferred
Experience working in a Day Program preferred

Responsibilities

Oversee Day Habilitation Program services to ensure support is person-centered, respectful, and aligned with each person’s goals, preferences, and strengths.
Promote choice, independence, self-determination, and meaningful community participation for people supported.
Ensure daily programming supports skill development, social connections, employment readiness, and overall well-being.
Develop, implement, and monitor individualized habilitation plans in accordance with OPWDD regulations and person-centered planning standards.
Collaborate and clearly communicate with supported people, families, service coordinators, and community partners to ensure coordinated, responsive support.
Hire, supervise, evaluate, and develop Direct Support Professionals (DSPs) to deliver high-quality, person-centered services.
Ensure staffing patterns support individualized services and comply with OPWDD requirements.
Provide direct support or program coverage when necessary.
Ensure compliance with OPWDD regulations, HCBS Waiver requirements, and agency policies.
Maintain oversight of health, safety, and emergency procedures.
Ensure accurate, timely, and person-centered documentation of services and support.
Develop and maintain community-based and volunteer opportunities aligned with people’s interests.
Consistently maximize enrollment and daily attendance across day services.
Participate in required meetings, training, and agency initiatives.
Travel to programs, community events, and meetings as needed.
Follow incident reporting procedure as per OPWDD to prevent abuse and neglect.
Perform other duties as assigned by Director of Community Services