Community Supervisor

Hunt Military Communities•Beaufort, SC

About The Position

The Community Supervisor assists the Community Director and Community Manager with the overall operation of the property to ensure customer satisfaction. The role interacts with internal and external customers, including residents, vendors, and Hunt employees, and provides site-level leadership. Key areas of responsibility include rent collection and posting, management of resident delinquencies, evictions and legal notices, and pre-close and close-out accounting processes. The position supports leasing, resident relations and retention, property inspections, vendor payables, reporting, and coordination with maintenance and make-ready staff. The Community Supervisor assumes responsibility for property operations when the Community Director and Community Manager are absent. The role requires driving for Company business using a Company vehicle at any frequency, or using a personal or rental vehicle for Company business more than 50% of the time.

Requirements

High school diploma or GED (or equivalent).
At least 2 years of previous property leasing experience or applicable skills.
At least 1 year of previous experience managing others.
Valid, in-state driver's license.
Strong computer skills with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Strong verbal and written communication skills.
Ability to work effectively with employees at all organizational levels and with the military community and military command.
Reliable, self-motivated team player with close attention to detail and strong communication, client management, and business literacy skills.
Discretion and the ability to maintain a professional attitude and appearance.
Ability to envision, develop, and implement strategies to address competitive and complex business issues.
Initiative in identifying and anticipating client needs and making implementation recommendations.
Ability to use technology platforms daily.
Basic understanding of safety practices.

Nice To Haves

Bachelor's degree in Business Administration, Property Management, or another related discipline.
Previous experience with YARDI.
Accredited Residential Management (ARM) certification.
Certified Apartment Manager (CAM)-NAAHQ certification.
Certified Professional of Occupancy (CPO) certification.

Responsibilities

Monitor accounts receivable, including collecting and posting rent, making daily bank deposits, and maintaining an accurate, balanced rent roll.
Collect delinquent balances from former residents and calculate and process tenant refunds.
Complete daily, weekly, and monthly financial and leasing reports accurately and on time, including pre-close and closeout reports, market surveys, and lease expiration matrices; generate additional reports as required.
Audit records and files to identify dates requiring administrative action, including lease expirations, delinquent accounts, and unlawful detainers.
Process evictions, including preparing paperwork, serving notices, and attending court hearings.
Lease units as needed and ensure leases and lease files are properly completed.
Send lease expiration letters and process lease renewals.
Shop competitive properties.
Enter, process, and receive vendor payables; scan invoices to the Accounts Payable department for payment processing.
Ensure unsafe conditions are corrected in a timely manner.
Process move-ins, move-outs, and lease renewals.
Assist the Community Director with site-level leadership, staff performance, and resident relations.
Assist with resident retention, including planning and organizing property social events.
Assume responsibility for property operations in the absence of the Community Director and Community Manager.
Conduct physical property inspections and verify vacant-unit conditions, community appearance, and safety; perform touch-up cleaning when necessary.
Coordinate with maintenance and make-ready staff to ensure timely unit reconditioning after move-out.
May conduct 30-day pre-inspections and move-in/move-out inspections with residents.
Assist with weekly, monthly, and quarterly reports and executive summaries.
Create purchase orders for office expenses and may create, process, and invoice residents for monthly utilities.
Drive for Company business using a Company vehicle or, when using a personal or rental vehicle, do so for Company business more than 50% of the time.