Community Sales Manager (CSMT)

Taylor Morrison•Alpharetta, GA

3d•Onsite

About The Position

Taylor Morrison is hiring Community Sales Managers, who begin as Community Sales Managers in Training (CSMTs). The formal training program is tailored to each trainee’s background, experience, and abilities and may last from two weeks to one year. Trainees are paid $25.00 per hour during training. After successful completion of CSM training, compensation is commission plus a draw. The training program covers the company’s homes and communities, using financing as a sales tool, sales purchase agreements, CRM-based prospecting, and community management. Trainees shadow experienced Community Sales Managers, complete assigned learning activities, and develop skills in product knowledge, sales techniques, customer relationship management, and performance improvement. This is a non-exempt position. The employee must keep a time record and is eligible for overtime pay. The role requires reporting daily to a division or corporate office or community and adhering to a schedule. Taylor Morrison states that training completion and/or company experience may override required education or experience requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Requirements

Active real estate license where applicable by state.
Proficiency with Microsoft Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
Strong organizational and documentation skills.
Customer-service orientation and commitment to prioritizing the customer.
Ability to be flexible and prioritize tasks to meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Ability to access, input, and retrieve information using a computer or electronic device.
Ability to have face-to-face conversations with customers, coworkers, and higher-level managers.
Ability to sit or stand for long periods and move around the work environment as needed.
Ability to operate a motor vehicle if applicable.
Ability to remain stationary for up to 50% of the time.
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Responsibilities

Participate in training sessions covering homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical sales-process insights.
Complete assigned reading materials, online courses, and other training activities.
Learn home and community features and benefits, understand how offerings address customer needs, and explain product and service value propositions to potential customers.
Learn and practice prospecting, presenting solutions, handling objections, closing deals, communication, active listening, and negotiation.
Build and maintain customer relationships; follow up with prospects, respond to inquiries, resolve issues promptly, and use CRM tools to track interactions and manage accounts.
Participate in performance evaluations and feedback sessions, set development goals, track progress, and demonstrate continuous improvement.
Report daily to the division or corporate office or community and adhere to the schedule.
Comply with company policies and procedures.
Perform other duties as assigned.