Community Resources Aide

SOME•Washington, DC

1d•Onsite

About The Position

SOME (So Others Might Eat) is seeking a full-time Community Resources Aide for its Dining Room department at its O Street location in Northwest Washington, DC. The role coordinates and oversees daily food service operations, manages volunteer participation, and maintains clean, organized dining and shower facilities. The aide helps ensure clients receive consistent, quality service in a supportive and welcoming environment. The position is scheduled Tuesday through Saturday, 6:30 a.m. to 2:30 p.m., for 40 hours per week. Compensation is $18.40 to $20.00 per hour, potentially commensurate with experience. This position is designated safety sensitive and may be subject to drug testing before or during employment.

Requirements

High school diploma.
1–3 years of customer service experience.
CPR/First Aid certification.
Food Handler Certification.
Willingness to obtain a state license.
Customer service skills for interacting with volunteers and clients.
Ability to address client concerns with tact and respect.
Time-management skills and ability to prioritize.
Ability to communicate with diverse audiences.
Flexibility and ability to multitask.
Ability to lift up to 20 pounds, sit or stand for long periods, and move around all levels and floors of the building.

Nice To Haves

Three or more years of customer service experience.
Experience providing services to people experiencing homelessness.
Bilingual English/Spanish.

Responsibilities

Provide food and beverage service for clients.
Deep-clean the kitchen.
Serve as dining room host on a rotating schedule.
Track breakfast and lunch meal counts.
Reset dining service and clean between meals.
Follow the serving timeline and communicate it to volunteers.
Receive food donations and stock shelves.
Monitor supplies and replenish them as needed.
Organize groceries for the Central Kitchen Program and package them for delivery.
Monitor dining room activity and guest behavior, contacting Public Safety as needed.
Oversee and run shower operations during allotted periods.
Dispense shower supplies and towels to guests and ensure towels are returned for laundering.
Wash towels and washcloths daily.
Maintain a clean and orderly waiting room.
Clean bathroom stalls.
Keep statistics on shower usage.