Community Residence Aide

PROMESA R.H.C.F.•New York, NY

5d•$0 - $28

About The Position

The Community Residence Aide (CRA) provides residents with high-quality care in a therapeutic environment under the supervision of the Promesa Community Residence Assistant Director and Shift Supervisor. The role includes daily living and supportive tasks, with care tailored to the assigned unit. The CRA follows New York State Office of Mental Health and Acacia Network policies, procedures, and regulations to support resident safety and program compliance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

Associate degree or higher.
Significant desire to work with people struggling with mental illness and help them improve their lives.
Positive attitude and excellent customer service skills.
Ability to work well within a team and contribute positively.
Excellent documentation skills, ability to meet deadlines, and ability to follow protocol.
Comfort working in a culturally diverse environment.

Nice To Haves

Three years of experience in Human Services or Behavioral Health.

Responsibilities

Conduct intake assessment planning, service coordination, service provision, and discharge planning.
Provide assertiveness and self-advocacy training to promote residents’ ability to make life changes and increase self-awareness.
Assist residents with developing daily living skills.
Coordinate services between the program and primary health and clinical care teams.
Assist with record keeping, monitoring, storage, and supervision associated with residents’ self-administration of medication.
Manage incidents calmly and in compliance with the organization’s Incident Reporting Policy.
Assist with mental health projects in accordance with established goals, company policies, contracts, applicable laws, and regulations.
Support skill-development activities that help clients gain and use skills for employment or education.
Assist in developing social skills intended to diminish isolation and withdrawal.
Maintain and develop work-related knowledge and skills through continuous learning, in-services, workshops, seminars, conferences, and other learning activities.
Provide services addressing dressing, personal hygiene, grooming, food selection or preparation, cleaning, laundry, environmental maintenance, budgeting, and money management.
Ensure restorative services occur in a timely manner.
Ensure compliant documentation in charts and other programmatic areas.
Perform other duties as assigned.