Community Resource Center Associate

The Just One Project•North Las Vegas, NV

1d•Onsite

About The Position

The Community Resource Center Associate helps create a welcoming, organized, and supportive environment at The Just One Project’s Dolores Huerta Resource Center in North Las Vegas. The role is a first point of contact for community members and supports clients in navigating services, scheduling appointments, and connecting with appropriate resources. The Associate also assists case managers, community partners, and internal teams with the administrative and operational work that keeps the center running smoothly. This people-centered position combines customer service, organization, client services, and data management. It is full-time and non-exempt, performed onsite at the resource center. The schedule is Tuesday through Friday, 11:30 a.m.–8:00 p.m., and Saturday, 8:30 a.m.–5:00 p.m. Local travel and occasional work at community locations may be required. The work involves sitting, standing, walking, computer work, and occasional lifting of up to 50 pounds when applicable. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Requirements

Bachelor's degree in a related field or equivalent relevant work experience.
Bilingual proficiency in English and Spanish.
Ability to type a minimum of 60 words per minute accurately.
Experience in administrative support, client services, data entry, or community-based programs.
Experience working with diverse populations, including vulnerable or at-risk individuals.
Experience using Salesforce or similar client management databases.
Strong communication, customer service, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite, Google Workspace, and database management.
Experience coordinating appointments, managing calendars, and maintaining accurate records.
Basic understanding of invoice tracking, purchase orders, and expense records.
Ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.
Valid, unrestricted driver's license and reliable transportation.
Ability to obtain a Nevada Food Handler Safety Training Card within 30 days of hire when required.
Commitment to The Just One Project's mission and core values.
Successful completion of a criminal background check, drug screening, motor vehicle report, employment verification, and reference checks, as permitted by law.

Nice To Haves

Experience working in a nonprofit organization or community resource center.

Responsibilities

Welcome and assist clients, visitors, and community partners with professionalism, compassion, and respect.
Support client intake, collect required information, coordinate appointments, and connect individuals with appropriate services.
Assist case managers with accurate data entry, client records, and service tracking in Salesforce.
Answer calls, respond to inquiries, manage correspondence, and maintain confidential records and organized filing systems.
Coordinate meetings, workshops, shared spaces, and the public-use computer lab.
Maintain spreadsheets, databases, reports, and program tracking systems.
Track program activities, client engagement, and outcomes, and assist with reports for the City of North Las Vegas.
Communicate with service providers, community partners, and internal teams to support program operations.
Help coordinate community activities, volunteer orientations, office supplies, and daily resource center needs.